How Conversational Structure and Style Shape Online Community Experiences

Fuente: arXiv
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Hauptverfasser: Weld, Galen, Pearson, Carl, Spahn, Bradley, Althoff, Tim, Zhang, Amy X., Kairam, Sanjay
Format: Preprint
Veröffentlicht: 2025
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author Weld, Galen
Pearson, Carl
Spahn, Bradley
Althoff, Tim
Zhang, Amy X.
Kairam, Sanjay
author_facet Weld, Galen
Pearson, Carl
Spahn, Bradley
Althoff, Tim
Zhang, Amy X.
Kairam, Sanjay
contents Sense of Community (SOC) is vital to individual and collective well-being. Although social interactions have moved increasingly online, still little is known about the specific relationships between the nature of these interactions and Sense of Virtual Community (SOVC). This study addresses this gap by exploring how conversational structure and linguistic style predict SOVC in online communities, using a large-scale survey of 2,826 Reddit users across 281 varied subreddits. We develop a hierarchical model to predict self-reported SOVC based on automatically quantifiable and highly generalizable features that are agnostic to community topic and that describe both individual users and entire communities. We identify specific interaction patterns (e.g., reciprocal reply chains, use of prosocial language) associated with stronger communities and identify three primary dimensions of SOVC within Reddit -- Membership & Belonging, Cooperation & Shared Values, and Connection & Influence. This study provides the first quantitative evidence linking patterns of social interaction to SOVC and highlights actionable strategies for fostering stronger community attachment, using an approach that can generalize readily across community topics, languages, and platforms. These insights offer theoretical implications for the study of online communities and practical suggestions for the design of features to help more individuals experience the positive benefits of online community participation.
format Preprint
id arxiv_https___arxiv_org_abs_2508_08596
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle How Conversational Structure and Style Shape Online Community Experiences
Weld, Galen
Pearson, Carl
Spahn, Bradley
Althoff, Tim
Zhang, Amy X.
Kairam, Sanjay
Social and Information Networks
Human-Computer Interaction
Sense of Community (SOC) is vital to individual and collective well-being. Although social interactions have moved increasingly online, still little is known about the specific relationships between the nature of these interactions and Sense of Virtual Community (SOVC). This study addresses this gap by exploring how conversational structure and linguistic style predict SOVC in online communities, using a large-scale survey of 2,826 Reddit users across 281 varied subreddits. We develop a hierarchical model to predict self-reported SOVC based on automatically quantifiable and highly generalizable features that are agnostic to community topic and that describe both individual users and entire communities. We identify specific interaction patterns (e.g., reciprocal reply chains, use of prosocial language) associated with stronger communities and identify three primary dimensions of SOVC within Reddit -- Membership & Belonging, Cooperation & Shared Values, and Connection & Influence. This study provides the first quantitative evidence linking patterns of social interaction to SOVC and highlights actionable strategies for fostering stronger community attachment, using an approach that can generalize readily across community topics, languages, and platforms. These insights offer theoretical implications for the study of online communities and practical suggestions for the design of features to help more individuals experience the positive benefits of online community participation.
title How Conversational Structure and Style Shape Online Community Experiences
topic Social and Information Networks
Human-Computer Interaction
url https://arxiv.org/abs/2508.08596