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Main Authors: van Dijk, Bram, Kuiper, Tiberon, Ahmed, Sirin Aoulad si, Levebvre, Armel, Johnson, Jake, Duin, Jan, Mooijaart, Simon, Spruit, Marco
Format: Preprint
Published: 2025
Subjects:
Online Access:https://arxiv.org/abs/2508.08684
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author van Dijk, Bram
Kuiper, Tiberon
Ahmed, Sirin Aoulad si
Levebvre, Armel
Johnson, Jake
Duin, Jan
Mooijaart, Simon
Spruit, Marco
author_facet van Dijk, Bram
Kuiper, Tiberon
Ahmed, Sirin Aoulad si
Levebvre, Armel
Johnson, Jake
Duin, Jan
Mooijaart, Simon
Spruit, Marco
contents Voice-controlled interfaces can support older adults in clinical contexts -- with chatbots being a prime example -- but reliable Automatic Speech Recognition (ASR) for underrepresented groups remains a bottleneck. This study evaluates state-of-the-art ASR models on language use of older Dutch adults, who interacted with the Welzijn.AI chatbot designed for geriatric contexts. We benchmark generic multilingual ASR models, and models fine-tuned for Dutch spoken by older adults, while also considering processing speed. Our results show that generic multilingual models outperform fine-tuned models, which suggests recent ASR models can generalise well out of the box to real-world datasets. Moreover, our results indicate that truncating generic models is helpful in balancing the accuracy-speed trade-off. Nonetheless, we also find inputs which cause a high word error rate and place them in context.
format Preprint
id arxiv_https___arxiv_org_abs_2508_08684
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Out of the Box, into the Clinic? Evaluating State-of-the-Art ASR for Clinical Applications for Older Adults
van Dijk, Bram
Kuiper, Tiberon
Ahmed, Sirin Aoulad si
Levebvre, Armel
Johnson, Jake
Duin, Jan
Mooijaart, Simon
Spruit, Marco
Computation and Language
Computers and Society
Voice-controlled interfaces can support older adults in clinical contexts -- with chatbots being a prime example -- but reliable Automatic Speech Recognition (ASR) for underrepresented groups remains a bottleneck. This study evaluates state-of-the-art ASR models on language use of older Dutch adults, who interacted with the Welzijn.AI chatbot designed for geriatric contexts. We benchmark generic multilingual ASR models, and models fine-tuned for Dutch spoken by older adults, while also considering processing speed. Our results show that generic multilingual models outperform fine-tuned models, which suggests recent ASR models can generalise well out of the box to real-world datasets. Moreover, our results indicate that truncating generic models is helpful in balancing the accuracy-speed trade-off. Nonetheless, we also find inputs which cause a high word error rate and place them in context.
title Out of the Box, into the Clinic? Evaluating State-of-the-Art ASR for Clinical Applications for Older Adults
topic Computation and Language
Computers and Society
url https://arxiv.org/abs/2508.08684