Feature Request Analysis and Processing: Tasks, Techniques, and Trends

Fuente: arXiv
Salvato in:
Dettagli Bibliografici
Autori principali: Niu, Feifei, Li, Chuanyi, Zuo, Haosheng, Wu, Jionghan, Xia, Xin
Natura: Preprint
Pubblicazione: 2025
Soggetti:
Accesso online:
Tags: Aggiungi Tag
Nessun Tag, puoi essere il primo ad aggiungerne!!
_version_ 1866908854386688000
author Niu, Feifei
Li, Chuanyi
Zuo, Haosheng
Wu, Jionghan
Xia, Xin
author_facet Niu, Feifei
Li, Chuanyi
Zuo, Haosheng
Wu, Jionghan
Xia, Xin
contents Feature requests are proposed by users to request new features or enhancements of existing features of software products, which represent users' wishes and demands. Satisfying users' demands can benefit the product from both competitiveness and user satisfaction. Feature requests have seen a rise in interest in the past few years and the amount of research has been growing. However, the diversity in the research topics suggests the need for their collective analysis to identify the challenges and opportunities so as to promote new advances in the future. In this work, following a defined process and a search protocol, we provide a systematic overview of the research area by searching and categorizing relevant studies. We select and analyze 131 primary studies using descriptive statistics and qualitative analysis methods. We classify the studies into different topics and group them from the perspective of requirements engineering activities. We investigate open tools as well as datasets for future research. In addition, we identify several key challenges and opportunities, such as: (1) ensuring the quality of feature requests, (2) improving their specification and validation, and (3) developing high-quality benchmarks for large language model-driven tasks.
format Preprint
id arxiv_https___arxiv_org_abs_2508_12436
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Feature Request Analysis and Processing: Tasks, Techniques, and Trends
Niu, Feifei
Li, Chuanyi
Zuo, Haosheng
Wu, Jionghan
Xia, Xin
Software Engineering
Feature requests are proposed by users to request new features or enhancements of existing features of software products, which represent users' wishes and demands. Satisfying users' demands can benefit the product from both competitiveness and user satisfaction. Feature requests have seen a rise in interest in the past few years and the amount of research has been growing. However, the diversity in the research topics suggests the need for their collective analysis to identify the challenges and opportunities so as to promote new advances in the future. In this work, following a defined process and a search protocol, we provide a systematic overview of the research area by searching and categorizing relevant studies. We select and analyze 131 primary studies using descriptive statistics and qualitative analysis methods. We classify the studies into different topics and group them from the perspective of requirements engineering activities. We investigate open tools as well as datasets for future research. In addition, we identify several key challenges and opportunities, such as: (1) ensuring the quality of feature requests, (2) improving their specification and validation, and (3) developing high-quality benchmarks for large language model-driven tasks.
title Feature Request Analysis and Processing: Tasks, Techniques, and Trends
topic Software Engineering
url https://arxiv.org/abs/2508.12436