Investigating VR Accessibility Reviews for Users with Disabilities: A Qualitative Analysis

Fuente: arXiv
Salvato in:
Dettagli Bibliografici
Autori principali: Wang, Yi, Arora, Chetan, Liu, Xiao, Hoang, Thuong, Zhang, ZHengxin, Duh, Henry Been Lirn, Grundy, John
Natura: Preprint
Pubblicazione: 2025
Soggetti:
Accesso online:
Tags: Aggiungi Tag
Nessun Tag, puoi essere il primo ad aggiungerne!!
_version_ 1866912555423760384
author Wang, Yi
Arora, Chetan
Liu, Xiao
Hoang, Thuong
Zhang, ZHengxin
Duh, Henry Been Lirn
Grundy, John
author_facet Wang, Yi
Arora, Chetan
Liu, Xiao
Hoang, Thuong
Zhang, ZHengxin
Duh, Henry Been Lirn
Grundy, John
contents Accessibility reviews provide valuable insights into both the limitations and benefits experienced by users with disabilities when using virtual reality (VR) applications. However, a comprehensive investigation into VR accessibility for users with disabilities is still lacking. To fill this gap, this study analyzes user reviews from the Meta and Steam stores of VR apps, focusing on the reported issues affecting users with disabilities. We applied selection criteria to 1,367,419 reviews from the top 40, the 20 most popular, and the 40 lowest-rated VR applications on both platforms. In total, 1,076 (0.078%) VR accessibility reviews referenced various disabilities across 100 VR applications. These applications were categorized into Action, Sports, Social, Puzzle, Horror, and Simulation, with Action receiving the highest number of accessibility related-reviews. We identified 16 different types of disabilities across six categories. Furthermore, we examined the causes of accessibility issues as reported by users with disabilities. Overall, VR accessibility reviews were predominantly under-supported.
format Preprint
id arxiv_https___arxiv_org_abs_2508_13051
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Investigating VR Accessibility Reviews for Users with Disabilities: A Qualitative Analysis
Wang, Yi
Arora, Chetan
Liu, Xiao
Hoang, Thuong
Zhang, ZHengxin
Duh, Henry Been Lirn
Grundy, John
Software Engineering
Human-Computer Interaction
Accessibility reviews provide valuable insights into both the limitations and benefits experienced by users with disabilities when using virtual reality (VR) applications. However, a comprehensive investigation into VR accessibility for users with disabilities is still lacking. To fill this gap, this study analyzes user reviews from the Meta and Steam stores of VR apps, focusing on the reported issues affecting users with disabilities. We applied selection criteria to 1,367,419 reviews from the top 40, the 20 most popular, and the 40 lowest-rated VR applications on both platforms. In total, 1,076 (0.078%) VR accessibility reviews referenced various disabilities across 100 VR applications. These applications were categorized into Action, Sports, Social, Puzzle, Horror, and Simulation, with Action receiving the highest number of accessibility related-reviews. We identified 16 different types of disabilities across six categories. Furthermore, we examined the causes of accessibility issues as reported by users with disabilities. Overall, VR accessibility reviews were predominantly under-supported.
title Investigating VR Accessibility Reviews for Users with Disabilities: A Qualitative Analysis
topic Software Engineering
Human-Computer Interaction
url https://arxiv.org/abs/2508.13051