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Main Authors: Tokutake, Yu, Okamoto, Kazushi, Harada, Kei, Shibata, Atsushi, Karube, Koki
Format: Preprint
Published: 2025
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Online Access:https://arxiv.org/abs/2508.17571
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author Tokutake, Yu
Okamoto, Kazushi
Harada, Kei
Shibata, Atsushi
Karube, Koki
author_facet Tokutake, Yu
Okamoto, Kazushi
Harada, Kei
Shibata, Atsushi
Karube, Koki
contents Serendipity in recommender systems (RSs) has attracted increasing attention as a concept that enhances user satisfaction by presenting unexpected and useful items. However, evaluating serendipitous performance remains challenging because its ground truth is generally unobservable. The existing offline metrics often depend on ambiguous definitions or are tailored to specific datasets and RSs, thereby limiting their generalizability. To address this issue, we propose a universally applicable evaluation framework that leverages large language models (LLMs) known for their extensive knowledge and reasoning capabilities, as evaluators. First, to improve the evaluation performance of the proposed framework, we assessed the serendipity prediction accuracy of LLMs using four different prompt strategies on a dataset containing user-annotated serendipitous ground truth and found that the chain-of-thought prompt achieved the highest accuracy. Next, we re-evaluated the serendipitous performance of both serendipity-oriented and general RSs using the proposed framework on three commonly used real-world datasets, without the ground truth. The results indicated that there was no serendipity-oriented RS that consistently outperformed across all datasets, and even a general RS sometimes achieved higher performance than the serendipity-oriented RS.
format Preprint
id arxiv_https___arxiv_org_abs_2508_17571
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle A Universal Framework for Offline Serendipity Evaluation in Recommender Systems via Large Language Models
Tokutake, Yu
Okamoto, Kazushi
Harada, Kei
Shibata, Atsushi
Karube, Koki
Information Retrieval
Serendipity in recommender systems (RSs) has attracted increasing attention as a concept that enhances user satisfaction by presenting unexpected and useful items. However, evaluating serendipitous performance remains challenging because its ground truth is generally unobservable. The existing offline metrics often depend on ambiguous definitions or are tailored to specific datasets and RSs, thereby limiting their generalizability. To address this issue, we propose a universally applicable evaluation framework that leverages large language models (LLMs) known for their extensive knowledge and reasoning capabilities, as evaluators. First, to improve the evaluation performance of the proposed framework, we assessed the serendipity prediction accuracy of LLMs using four different prompt strategies on a dataset containing user-annotated serendipitous ground truth and found that the chain-of-thought prompt achieved the highest accuracy. Next, we re-evaluated the serendipitous performance of both serendipity-oriented and general RSs using the proposed framework on three commonly used real-world datasets, without the ground truth. The results indicated that there was no serendipity-oriented RS that consistently outperformed across all datasets, and even a general RS sometimes achieved higher performance than the serendipity-oriented RS.
title A Universal Framework for Offline Serendipity Evaluation in Recommender Systems via Large Language Models
topic Information Retrieval
url https://arxiv.org/abs/2508.17571