Personality Matters: User Traits Predict LLM Preferences in Multi-Turn Collaborative Tasks

Fuente: arXiv
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Auteurs principaux: Yunusov, Sarfaroz, Chen, Kaige, Anwar, Kazi Nishat, Emami, Ali
Format: Preprint
Publié: 2025
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author Yunusov, Sarfaroz
Chen, Kaige
Anwar, Kazi Nishat
Emami, Ali
author_facet Yunusov, Sarfaroz
Chen, Kaige
Anwar, Kazi Nishat
Emami, Ali
contents As Large Language Models (LLMs) increasingly integrate into everyday workflows, where users shape outcomes through multi-turn collaboration, a critical question emerges: do users with different personality traits systematically prefer certain LLMs over others? We conducted a study with 32 participants evenly distributed across four Keirsey personality types, evaluating their interactions with GPT-4 and Claude 3.5 across four collaborative tasks: data analysis, creative writing, information retrieval, and writing assistance. Results revealed significant personality-driven preferences: Rationals strongly preferred GPT-4, particularly for goal-oriented tasks, while idealists favored Claude 3.5, especially for creative and analytical tasks. Other personality types showed task-dependent preferences. Sentiment analysis of qualitative feedback confirmed these patterns. Notably, aggregate helpfulness ratings were similar across models, showing how personality-based analysis reveals LLM differences that traditional evaluations miss.
format Preprint
id arxiv_https___arxiv_org_abs_2508_21628
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Personality Matters: User Traits Predict LLM Preferences in Multi-Turn Collaborative Tasks
Yunusov, Sarfaroz
Chen, Kaige
Anwar, Kazi Nishat
Emami, Ali
Computation and Language
Human-Computer Interaction
As Large Language Models (LLMs) increasingly integrate into everyday workflows, where users shape outcomes through multi-turn collaboration, a critical question emerges: do users with different personality traits systematically prefer certain LLMs over others? We conducted a study with 32 participants evenly distributed across four Keirsey personality types, evaluating their interactions with GPT-4 and Claude 3.5 across four collaborative tasks: data analysis, creative writing, information retrieval, and writing assistance. Results revealed significant personality-driven preferences: Rationals strongly preferred GPT-4, particularly for goal-oriented tasks, while idealists favored Claude 3.5, especially for creative and analytical tasks. Other personality types showed task-dependent preferences. Sentiment analysis of qualitative feedback confirmed these patterns. Notably, aggregate helpfulness ratings were similar across models, showing how personality-based analysis reveals LLM differences that traditional evaluations miss.
title Personality Matters: User Traits Predict LLM Preferences in Multi-Turn Collaborative Tasks
topic Computation and Language
Human-Computer Interaction
url https://arxiv.org/abs/2508.21628