User Exploration and Exploitation Behavior Under the Influence of Real-time Interactions in Live Streaming Environments

Fuente: arXiv
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Main Authors: Matsui, Akira, Fujikawa, Kazuki, Sasaki, Ryo, Adachi, Ryo
Format: Preprint
Published: 2025
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author Matsui, Akira
Fujikawa, Kazuki
Sasaki, Ryo
Adachi, Ryo
author_facet Matsui, Akira
Fujikawa, Kazuki
Sasaki, Ryo
Adachi, Ryo
contents Live streaming platforms offer a distinctive way for users and content creators to interact with each other through real-time communication. While research on user behavior in online platforms has explored how users discover their favorite content from creators and engage with them, the role of real-time features remains unclear. There are open questions as to what commonalities and differences exist in users' relationships with live streaming platforms compared to traditional on-demand style platforms. To understand this, we employ the concept of Exploration/Exploitation (E/E) and analyze a large-scale dataset from a live streaming platform over two years. Our results indicate that even on live streaming platforms, users exhibit E/E behavior but experience a longer exploration period. We also identify external factors, such as circadian rhythms, that influence E/E dynamics and user loyalty. The presented study emphasizes the importance of balancing E/E in online platform design, especially for live streaming platforms, providing implications that suggest design strategies for platform developers and content creators to facilitate timely engagement and retention.
format Preprint
id arxiv_https___arxiv_org_abs_2509_09138
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle User Exploration and Exploitation Behavior Under the Influence of Real-time Interactions in Live Streaming Environments
Matsui, Akira
Fujikawa, Kazuki
Sasaki, Ryo
Adachi, Ryo
Human-Computer Interaction
Live streaming platforms offer a distinctive way for users and content creators to interact with each other through real-time communication. While research on user behavior in online platforms has explored how users discover their favorite content from creators and engage with them, the role of real-time features remains unclear. There are open questions as to what commonalities and differences exist in users' relationships with live streaming platforms compared to traditional on-demand style platforms. To understand this, we employ the concept of Exploration/Exploitation (E/E) and analyze a large-scale dataset from a live streaming platform over two years. Our results indicate that even on live streaming platforms, users exhibit E/E behavior but experience a longer exploration period. We also identify external factors, such as circadian rhythms, that influence E/E dynamics and user loyalty. The presented study emphasizes the importance of balancing E/E in online platform design, especially for live streaming platforms, providing implications that suggest design strategies for platform developers and content creators to facilitate timely engagement and retention.
title User Exploration and Exploitation Behavior Under the Influence of Real-time Interactions in Live Streaming Environments
topic Human-Computer Interaction
url https://arxiv.org/abs/2509.09138