Saved in:
Bibliographic Details
Main Authors: Allam, Abdulrahman, Ahmed, Seif, Hamdi, Ali, Shaban, Khaled
Format: Preprint
Published: 2025
Subjects:
Online Access:https://arxiv.org/abs/2509.10108
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1866908535364780032
author Allam, Abdulrahman
Ahmed, Seif
Hamdi, Ali
Shaban, Khaled
author_facet Allam, Abdulrahman
Ahmed, Seif
Hamdi, Ali
Shaban, Khaled
contents The development of medical chatbots in Arabic is significantly constrained by the scarcity of large-scale, high-quality annotated datasets. While prior efforts compiled a dataset of 20,000 Arabic patient-doctor interactions from social media to fine-tune large language models (LLMs), model scalability and generalization remained limited. In this study, we propose a scalable synthetic data augmentation strategy to expand the training corpus to 100,000 records. Using advanced generative AI systems ChatGPT-4o and Gemini 2.5 Pro we generated 80,000 contextually relevant and medically coherent synthetic question-answer pairs grounded in the structure of the original dataset. These synthetic samples were semantically filtered, manually validated, and integrated into the training pipeline. We fine-tuned five LLMs, including Mistral-7B and AraGPT2, and evaluated their performance using BERTScore metrics and expert-driven qualitative assessments. To further analyze the effectiveness of synthetic sources, we conducted an ablation study comparing ChatGPT-4o and Gemini-generated data independently. The results showed that ChatGPT-4o data consistently led to higher F1-scores and fewer hallucinations across all models. Overall, our findings demonstrate the viability of synthetic augmentation as a practical solution for enhancing domain-specific language models in-low resource medical NLP, paving the way for more inclusive, scalable, and accurate Arabic healthcare chatbot systems.
format Preprint
id arxiv_https___arxiv_org_abs_2509_10108
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Scaling Arabic Medical Chatbots Using Synthetic Data: Enhancing Generative AI with Synthetic Patient Records
Allam, Abdulrahman
Ahmed, Seif
Hamdi, Ali
Shaban, Khaled
Computation and Language
The development of medical chatbots in Arabic is significantly constrained by the scarcity of large-scale, high-quality annotated datasets. While prior efforts compiled a dataset of 20,000 Arabic patient-doctor interactions from social media to fine-tune large language models (LLMs), model scalability and generalization remained limited. In this study, we propose a scalable synthetic data augmentation strategy to expand the training corpus to 100,000 records. Using advanced generative AI systems ChatGPT-4o and Gemini 2.5 Pro we generated 80,000 contextually relevant and medically coherent synthetic question-answer pairs grounded in the structure of the original dataset. These synthetic samples were semantically filtered, manually validated, and integrated into the training pipeline. We fine-tuned five LLMs, including Mistral-7B and AraGPT2, and evaluated their performance using BERTScore metrics and expert-driven qualitative assessments. To further analyze the effectiveness of synthetic sources, we conducted an ablation study comparing ChatGPT-4o and Gemini-generated data independently. The results showed that ChatGPT-4o data consistently led to higher F1-scores and fewer hallucinations across all models. Overall, our findings demonstrate the viability of synthetic augmentation as a practical solution for enhancing domain-specific language models in-low resource medical NLP, paving the way for more inclusive, scalable, and accurate Arabic healthcare chatbot systems.
title Scaling Arabic Medical Chatbots Using Synthetic Data: Enhancing Generative AI with Synthetic Patient Records
topic Computation and Language
url https://arxiv.org/abs/2509.10108