Using role-play and Hierarchical Task Analysis for designing human-robot interaction

Fuente: arXiv
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Main Authors: Wingren, Mattias, Andersson, Sören, Rosenberg, Sara, Andtfolk, Malin, Hägglund, Susanne, Arachchige, Prashani Jayasingha, Nyholm, Linda
Format: Preprint
Published: 2025
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author Wingren, Mattias
Andersson, Sören
Rosenberg, Sara
Andtfolk, Malin
Hägglund, Susanne
Arachchige, Prashani Jayasingha
Nyholm, Linda
author_facet Wingren, Mattias
Andersson, Sören
Rosenberg, Sara
Andtfolk, Malin
Hägglund, Susanne
Arachchige, Prashani Jayasingha
Nyholm, Linda
contents We present the use of two methods we believe warrant more use than they currently have in the field of human-robot interaction: role-play and Hierarchical Task Analysis. Some of its potential is showcased through our use of them in an ongoing research project which entails developing a robot application meant to assist at a community pharmacy. The two methods have provided us with several advantages. The role-playing provided a controlled and adjustable environment for understanding the customers' needs where pharmacists could act as models for the robot's behavior; and the Hierarchical Task Analysis ensured the behavior displayed was modelled correctly and aided development through facilitating co-design. Future research could focus on developing task analysis methods especially suited for social robot interaction.
format Preprint
id arxiv_https___arxiv_org_abs_2509_13378
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Using role-play and Hierarchical Task Analysis for designing human-robot interaction
Wingren, Mattias
Andersson, Sören
Rosenberg, Sara
Andtfolk, Malin
Hägglund, Susanne
Arachchige, Prashani Jayasingha
Nyholm, Linda
Robotics
We present the use of two methods we believe warrant more use than they currently have in the field of human-robot interaction: role-play and Hierarchical Task Analysis. Some of its potential is showcased through our use of them in an ongoing research project which entails developing a robot application meant to assist at a community pharmacy. The two methods have provided us with several advantages. The role-playing provided a controlled and adjustable environment for understanding the customers' needs where pharmacists could act as models for the robot's behavior; and the Hierarchical Task Analysis ensured the behavior displayed was modelled correctly and aided development through facilitating co-design. Future research could focus on developing task analysis methods especially suited for social robot interaction.
title Using role-play and Hierarchical Task Analysis for designing human-robot interaction
topic Robotics
url https://arxiv.org/abs/2509.13378