Understanding Digital Gifting Through Messengers Across Cultures: A Comparative Study of University Students in South Korea, China, and Japan

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Main Authors: Lee, YeEun, Ahn, Dakyeom, Kwon, JungYu, Lee, SeungJi, Lim, Hajin
Format: Preprint
Published: 2025
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author Lee, YeEun
Ahn, Dakyeom
Kwon, JungYu
Lee, SeungJi
Lim, Hajin
author_facet Lee, YeEun
Ahn, Dakyeom
Kwon, JungYu
Lee, SeungJi
Lim, Hajin
contents Digital gift-giving has become a key means of maintaining social relationships, but most existing research has focused on gifting within global e-commerce or social media platforms. The emergence of messenger-based gifting in East Asia, where Korea, Japan, and China each have distinct and deeply rooted gifting traditions, remains underexplored. This study examines how in-app gifting services on the most widely used messaging platforms in South Korea (KakaoTalk), Japan (LINE), and China (WeChat) reflect and reshape culturally embedded gifting practices. Through semi-structured interviews with 26 university students, we found that KakaoTalk facilitates frequent, informal exchanges aligned with Korea's emphasis on broad social ties; LINE supports selective and carefully presented gifts, reflecting Japanese norms of formality and sincerity; and WeChat's Hongbao feature enables playful, communal monetary exchanges largely detached from traditional, obligation-driven gifting. Drawing on these findings, we propose the Channel-Oriented Gifting Cycle model, which extends classical gift-exchange theory by showing that the choice of gifting platform is not merely logistical but a culturally meaningful part of the gifting process. We conclude with design implications for culturally sensitive digital gifting services.
format Preprint
id arxiv_https___arxiv_org_abs_2509_16932
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Understanding Digital Gifting Through Messengers Across Cultures: A Comparative Study of University Students in South Korea, China, and Japan
Lee, YeEun
Ahn, Dakyeom
Kwon, JungYu
Lee, SeungJi
Lim, Hajin
Human-Computer Interaction
Digital gift-giving has become a key means of maintaining social relationships, but most existing research has focused on gifting within global e-commerce or social media platforms. The emergence of messenger-based gifting in East Asia, where Korea, Japan, and China each have distinct and deeply rooted gifting traditions, remains underexplored. This study examines how in-app gifting services on the most widely used messaging platforms in South Korea (KakaoTalk), Japan (LINE), and China (WeChat) reflect and reshape culturally embedded gifting practices. Through semi-structured interviews with 26 university students, we found that KakaoTalk facilitates frequent, informal exchanges aligned with Korea's emphasis on broad social ties; LINE supports selective and carefully presented gifts, reflecting Japanese norms of formality and sincerity; and WeChat's Hongbao feature enables playful, communal monetary exchanges largely detached from traditional, obligation-driven gifting. Drawing on these findings, we propose the Channel-Oriented Gifting Cycle model, which extends classical gift-exchange theory by showing that the choice of gifting platform is not merely logistical but a culturally meaningful part of the gifting process. We conclude with design implications for culturally sensitive digital gifting services.
title Understanding Digital Gifting Through Messengers Across Cultures: A Comparative Study of University Students in South Korea, China, and Japan
topic Human-Computer Interaction
url https://arxiv.org/abs/2509.16932