When and How to Express Empathy in Human-Robot Interaction Scenarios
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arXiv
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| Autores principales: | , , , |
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| Formato: | Preprint |
| Publicado: |
2025
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| Materias: | |
| Acceso en línea: | |
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| _version_ | 1866915522930540544 |
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| author | Cruz, Christian Arzate Montiel-Vazquez, Edwin C. Maeda, Chikara Gomez, Randy |
| author_facet | Cruz, Christian Arzate Montiel-Vazquez, Edwin C. Maeda, Chikara Gomez, Randy |
| contents | Incorporating empathetic behavior into robots can improve their social effectiveness and interaction quality. In this paper, we present whEE (when and how to express empathy), a framework that enables social robots to detect when empathy is needed and generate appropriate responses. Using large language models, whEE identifies key behavioral empathy cues in human interactions. We evaluate it in human-robot interaction scenarios with our social robot, Haru. Results show that whEE effectively identifies and responds to empathy cues, providing valuable insights for designing social robots capable of adaptively modulating their empathy levels across various interaction contexts. |
| format | Preprint |
| id |
arxiv_https___arxiv_org_abs_2509_25200 |
| institution | arXiv |
| publishDate | 2025 |
| record_format | arxiv |
| spellingShingle | When and How to Express Empathy in Human-Robot Interaction Scenarios Cruz, Christian Arzate Montiel-Vazquez, Edwin C. Maeda, Chikara Gomez, Randy Robotics Incorporating empathetic behavior into robots can improve their social effectiveness and interaction quality. In this paper, we present whEE (when and how to express empathy), a framework that enables social robots to detect when empathy is needed and generate appropriate responses. Using large language models, whEE identifies key behavioral empathy cues in human interactions. We evaluate it in human-robot interaction scenarios with our social robot, Haru. Results show that whEE effectively identifies and responds to empathy cues, providing valuable insights for designing social robots capable of adaptively modulating their empathy levels across various interaction contexts. |
| title | When and How to Express Empathy in Human-Robot Interaction Scenarios |
| topic | Robotics |
| url | https://arxiv.org/abs/2509.25200 |