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Main Authors: Shan, Xinyang, Xu, Yuanyuan, Xia, Tian, Lin, Yinshan
Format: Preprint
Published: 2025
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Online Access:https://arxiv.org/abs/2510.00583
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author Shan, Xinyang
Xu, Yuanyuan
Xia, Tian
Lin, Yinshan
author_facet Shan, Xinyang
Xu, Yuanyuan
Xia, Tian
Lin, Yinshan
contents Wine tasting is a multimodal and culturally embedded activity that presents unique challenges when adapted to non-Western contexts. This paper proposes a service design approach rooted in contextual co-creation to reimagine wine tasting experiences for Chinese consumers. Drawing on 26 in-situ interviews and follow-up validation sessions, we identify three distinct user archetypes: Curious Tasters, Experience Seekers, and Knowledge Builders, each exhibiting different needs in vocabulary, interaction, and emotional pacing. Our findings reveal that traditional wine descriptors lack cultural resonance and that cross-modal metaphors grounded in local gastronomy (e.g., green mango for acidity) significantly improve cognitive and emotional engagement. These insights informed a partially implemented prototype, featuring AI-driven metaphor-to-flavour mappings and real-time affective feedback visualisation. A small-scale usability evaluation confirmed improvements in engagement and comprehension. Our comparative analysis shows alignment with and differentiation from prior multimodal and affect-aware tasting systems. This research contributes to CBMI by demonstrating how culturally adaptive interaction systems can enhance embodied consumption experiences in physical tourism and beyond.
format Preprint
id arxiv_https___arxiv_org_abs_2510_00583
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Rethinking Wine Tasting for Chinese Consumers: A Service Design Approach Enhanced by Multimodal Personalization
Shan, Xinyang
Xu, Yuanyuan
Xia, Tian
Lin, Yinshan
Human-Computer Interaction
Wine tasting is a multimodal and culturally embedded activity that presents unique challenges when adapted to non-Western contexts. This paper proposes a service design approach rooted in contextual co-creation to reimagine wine tasting experiences for Chinese consumers. Drawing on 26 in-situ interviews and follow-up validation sessions, we identify three distinct user archetypes: Curious Tasters, Experience Seekers, and Knowledge Builders, each exhibiting different needs in vocabulary, interaction, and emotional pacing. Our findings reveal that traditional wine descriptors lack cultural resonance and that cross-modal metaphors grounded in local gastronomy (e.g., green mango for acidity) significantly improve cognitive and emotional engagement. These insights informed a partially implemented prototype, featuring AI-driven metaphor-to-flavour mappings and real-time affective feedback visualisation. A small-scale usability evaluation confirmed improvements in engagement and comprehension. Our comparative analysis shows alignment with and differentiation from prior multimodal and affect-aware tasting systems. This research contributes to CBMI by demonstrating how culturally adaptive interaction systems can enhance embodied consumption experiences in physical tourism and beyond.
title Rethinking Wine Tasting for Chinese Consumers: A Service Design Approach Enhanced by Multimodal Personalization
topic Human-Computer Interaction
url https://arxiv.org/abs/2510.00583