Hybrid Dialogue State Tracking for Persian Chatbots: A Language Model-Based Approach

Fuente: arXiv
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Main Authors: Aghabagher, Samin Mahdipour, Momtazi, Saeedeh
Format: Preprint
Published: 2025
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author Aghabagher, Samin Mahdipour
Momtazi, Saeedeh
author_facet Aghabagher, Samin Mahdipour
Momtazi, Saeedeh
contents Dialogue State Tracking (DST) is an essential element of conversational AI with the objective of deeply understanding the conversation context and leading it toward answering user requests. Due to high demands for open-domain and multi-turn chatbots, the traditional rule-based DST is not efficient enough, since it cannot provide the required adaptability and coherence for human-like experiences in complex conversations. This study proposes a hybrid DST model that utilizes rule-based methods along with language models, including BERT for slot filling and intent detection, XGBoost for intent validation, GPT for DST, and online agents for real-time answer generation. This model is uniquely designed to be evaluated on a comprehensive Persian multi-turn dialogue dataset and demonstrated significantly improved accuracy and coherence over existing methods in Persian-based chatbots. The results demonstrate how effectively a hybrid approach may improve DST capabilities, paving the way for conversational AI systems that are more customized, adaptable, and human-like.
format Preprint
id arxiv_https___arxiv_org_abs_2510_01052
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Hybrid Dialogue State Tracking for Persian Chatbots: A Language Model-Based Approach
Aghabagher, Samin Mahdipour
Momtazi, Saeedeh
Computation and Language
Artificial Intelligence
Dialogue State Tracking (DST) is an essential element of conversational AI with the objective of deeply understanding the conversation context and leading it toward answering user requests. Due to high demands for open-domain and multi-turn chatbots, the traditional rule-based DST is not efficient enough, since it cannot provide the required adaptability and coherence for human-like experiences in complex conversations. This study proposes a hybrid DST model that utilizes rule-based methods along with language models, including BERT for slot filling and intent detection, XGBoost for intent validation, GPT for DST, and online agents for real-time answer generation. This model is uniquely designed to be evaluated on a comprehensive Persian multi-turn dialogue dataset and demonstrated significantly improved accuracy and coherence over existing methods in Persian-based chatbots. The results demonstrate how effectively a hybrid approach may improve DST capabilities, paving the way for conversational AI systems that are more customized, adaptable, and human-like.
title Hybrid Dialogue State Tracking for Persian Chatbots: A Language Model-Based Approach
topic Computation and Language
Artificial Intelligence
url https://arxiv.org/abs/2510.01052