Can LLMs Refuse Questions They Do Not Know? Measuring Knowledge-Aware Refusal in Factual Tasks

Fuente: arXiv
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Main Authors: Pan, Wenbo, Xu, Jie, Chen, Qiguang, Dong, Junhao, Qin, Libo, Li, Xinfeng, Yu, Haining, Jia, Xiaohua
Format: Preprint
Published: 2025
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author Pan, Wenbo
Xu, Jie
Chen, Qiguang
Dong, Junhao
Qin, Libo
Li, Xinfeng
Yu, Haining
Jia, Xiaohua
author_facet Pan, Wenbo
Xu, Jie
Chen, Qiguang
Dong, Junhao
Qin, Libo
Li, Xinfeng
Yu, Haining
Jia, Xiaohua
contents Large Language Models (LLMs) should refuse to answer questions beyond their knowledge. This capability, which we term knowledge-aware refusal, is crucial for factual reliability, while existing metrics fail to capture this ability. In this work, we propose the Refusal Index (RI), a novel and principled metric that measures how accurately LLMs refuse questions they do not know. We define RI as Spearman's rank correlation between refusal probability and error probability. RI is practically measurable with a lightweight two-pass evaluation method which only require observed refusal rates across two standard evaluation runs. Extensive experiments across 16 models and 5 datasets demonstrate that RI accurately quantifies a model's knowledge-aware refusal capability. Notably, RI remains stable across different refusal rates and provides consistent model rankings independent of a model's overall accuracy and refusal rates. These properties suggest RI captures a stable, intrinsic aspect of model knowledge calibration. More importantly, RI provides insight into an important but previously overlooked aspect of LLM factuality: while LLMs achieve high accuracy on factual tasks, their refusal behavior can be unreliable and fragile.
format Preprint
id arxiv_https___arxiv_org_abs_2510_01782
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Can LLMs Refuse Questions They Do Not Know? Measuring Knowledge-Aware Refusal in Factual Tasks
Pan, Wenbo
Xu, Jie
Chen, Qiguang
Dong, Junhao
Qin, Libo
Li, Xinfeng
Yu, Haining
Jia, Xiaohua
Computation and Language
Artificial Intelligence
Large Language Models (LLMs) should refuse to answer questions beyond their knowledge. This capability, which we term knowledge-aware refusal, is crucial for factual reliability, while existing metrics fail to capture this ability. In this work, we propose the Refusal Index (RI), a novel and principled metric that measures how accurately LLMs refuse questions they do not know. We define RI as Spearman's rank correlation between refusal probability and error probability. RI is practically measurable with a lightweight two-pass evaluation method which only require observed refusal rates across two standard evaluation runs. Extensive experiments across 16 models and 5 datasets demonstrate that RI accurately quantifies a model's knowledge-aware refusal capability. Notably, RI remains stable across different refusal rates and provides consistent model rankings independent of a model's overall accuracy and refusal rates. These properties suggest RI captures a stable, intrinsic aspect of model knowledge calibration. More importantly, RI provides insight into an important but previously overlooked aspect of LLM factuality: while LLMs achieve high accuracy on factual tasks, their refusal behavior can be unreliable and fragile.
title Can LLMs Refuse Questions They Do Not Know? Measuring Knowledge-Aware Refusal in Factual Tasks
topic Computation and Language
Artificial Intelligence
url https://arxiv.org/abs/2510.01782