Fostering Collective Discourse: A Distributed Role-Based Approach to Online News Commenting

Fuente: arXiv
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Main Authors: Hong, Yoojin, Doszhan, Yersultan, Seering, Joseph
Format: Preprint
Published: 2025
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author Hong, Yoojin
Doszhan, Yersultan
Seering, Joseph
author_facet Hong, Yoojin
Doszhan, Yersultan
Seering, Joseph
contents Current news commenting systems are designed based on implicitly individualistic assumptions, where discussion is the result of a series of disconnected opinions. This often results in fragmented and polarized conversations that fail to represent the spectrum of public discourse. In this work, we develop a news commenting system where users take on distributed roles to collaboratively structure the comments to encourage a connected, balanced discussion space. Through a within-subject, mixed-methods evaluation (N=38), we find that the system supported three stages of participation: understanding issues, collaboratively structuring comments, and building a discussion. With our system, users' comments displayed more balanced perspectives and a more emotionally neutral argumentation. Simultaneously, we observed reduced argument strength compared to a traditional commenting system, indicating a trade-off between inclusivity and depth. We conclude with design considerations and trade-offs for introducing distributed roles in news commenting system design.
format Preprint
id arxiv_https___arxiv_org_abs_2510_02766
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Fostering Collective Discourse: A Distributed Role-Based Approach to Online News Commenting
Hong, Yoojin
Doszhan, Yersultan
Seering, Joseph
Human-Computer Interaction
Current news commenting systems are designed based on implicitly individualistic assumptions, where discussion is the result of a series of disconnected opinions. This often results in fragmented and polarized conversations that fail to represent the spectrum of public discourse. In this work, we develop a news commenting system where users take on distributed roles to collaboratively structure the comments to encourage a connected, balanced discussion space. Through a within-subject, mixed-methods evaluation (N=38), we find that the system supported three stages of participation: understanding issues, collaboratively structuring comments, and building a discussion. With our system, users' comments displayed more balanced perspectives and a more emotionally neutral argumentation. Simultaneously, we observed reduced argument strength compared to a traditional commenting system, indicating a trade-off between inclusivity and depth. We conclude with design considerations and trade-offs for introducing distributed roles in news commenting system design.
title Fostering Collective Discourse: A Distributed Role-Based Approach to Online News Commenting
topic Human-Computer Interaction
url https://arxiv.org/abs/2510.02766