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Main Authors: Grasso, Michael A, Rogalski, Alexandra, Farrukh, Naveed, Kotal, Anantaa, Calleros, Enrique
Format: Preprint
Published: 2025
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Online Access:https://arxiv.org/abs/2510.03329
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author Grasso, Michael A
Rogalski, Alexandra
Farrukh, Naveed
Kotal, Anantaa
Calleros, Enrique
author_facet Grasso, Michael A
Rogalski, Alexandra
Farrukh, Naveed
Kotal, Anantaa
Calleros, Enrique
contents Approximately one-third of adults search the internet for health information before visiting an emergency department (ED), with 75% encountering inaccurate content. This study examines how such searches influence patient care. We conducted an observational study of ED visits over a 12-month period, surveying 214 of 576 patients about pre-ED internet use. Data on demographics, comorbidities, acuity, orders, prescriptions, and dispositions were extracted. Patients who searched were typically younger, healthier, and more educated. Most used a general search engine to ask symptom-related questions. Compared to non-searchers, they were less likely to receive lab tests (RR 0.78, p=0.053), imaging (RR 0.75, p=0.094), medications (RR 0.67, p=0.038), or admission (RR 0.68, p=0.175). They were more likely to leave against medical advice (RR 1.67, p=0.067) and receive opioids (RR 1.56, p=0.151). Findings suggest inaccurate health information may contribute to mismatched expectations and altered care delivery.
format Preprint
id arxiv_https___arxiv_org_abs_2510_03329
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle When Patients Go to "Dr. Google" Before They Go to the Emergency Department
Grasso, Michael A
Rogalski, Alexandra
Farrukh, Naveed
Kotal, Anantaa
Calleros, Enrique
Computers and Society
Approximately one-third of adults search the internet for health information before visiting an emergency department (ED), with 75% encountering inaccurate content. This study examines how such searches influence patient care. We conducted an observational study of ED visits over a 12-month period, surveying 214 of 576 patients about pre-ED internet use. Data on demographics, comorbidities, acuity, orders, prescriptions, and dispositions were extracted. Patients who searched were typically younger, healthier, and more educated. Most used a general search engine to ask symptom-related questions. Compared to non-searchers, they were less likely to receive lab tests (RR 0.78, p=0.053), imaging (RR 0.75, p=0.094), medications (RR 0.67, p=0.038), or admission (RR 0.68, p=0.175). They were more likely to leave against medical advice (RR 1.67, p=0.067) and receive opioids (RR 1.56, p=0.151). Findings suggest inaccurate health information may contribute to mismatched expectations and altered care delivery.
title When Patients Go to "Dr. Google" Before They Go to the Emergency Department
topic Computers and Society
url https://arxiv.org/abs/2510.03329