Beyond Accessibility: How Intelligent Assistive Technologies Improve Activities of Daily Life for Visually Impaired People in South Africa

Fuente: arXiv
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Autores principales: Nombakuse, Ronaldo, Messerschmidt, Nils, Tsibolane, Pitso, Khalid, Muhammad Irfan
Formato: Preprint
Publicado: 2025
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author Nombakuse, Ronaldo
Messerschmidt, Nils
Tsibolane, Pitso
Khalid, Muhammad Irfan
author_facet Nombakuse, Ronaldo
Messerschmidt, Nils
Tsibolane, Pitso
Khalid, Muhammad Irfan
contents Our study explores how intelligent assistive technologies (IATs) can enable visually impaired people (VIPs) to overcome barriers to inclusion in a digital society to ultimately improve their quality of life. Drawing on the Social Model of Disability (SMD), which frames disability as a consequence of social and institutional barriers rather than individual impairments, we employ semi-structured interviews and an online qualitative survey with n=61 VIPs in South Africa. Using descriptive statistics and Qualitative Comparative Analysis (QCA), we uncover nine configurations, clustered along three broader combinations of conditions, that support and hinder IAT-mediated inclusion. Most notably, we identify that the autonomy of VIPs and the accessibility of IATs are primary predictors of IAT's ability to achieve social participation. Our findings contribute to Information Systems (IS) literature at the intersection of technology and social participation. We further formulate implications for research and policymakers to foster social inclusion of VIPs in the Global South.
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id arxiv_https___arxiv_org_abs_2510_05998
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Beyond Accessibility: How Intelligent Assistive Technologies Improve Activities of Daily Life for Visually Impaired People in South Africa
Nombakuse, Ronaldo
Messerschmidt, Nils
Tsibolane, Pitso
Khalid, Muhammad Irfan
Computers and Society
Our study explores how intelligent assistive technologies (IATs) can enable visually impaired people (VIPs) to overcome barriers to inclusion in a digital society to ultimately improve their quality of life. Drawing on the Social Model of Disability (SMD), which frames disability as a consequence of social and institutional barriers rather than individual impairments, we employ semi-structured interviews and an online qualitative survey with n=61 VIPs in South Africa. Using descriptive statistics and Qualitative Comparative Analysis (QCA), we uncover nine configurations, clustered along three broader combinations of conditions, that support and hinder IAT-mediated inclusion. Most notably, we identify that the autonomy of VIPs and the accessibility of IATs are primary predictors of IAT's ability to achieve social participation. Our findings contribute to Information Systems (IS) literature at the intersection of technology and social participation. We further formulate implications for research and policymakers to foster social inclusion of VIPs in the Global South.
title Beyond Accessibility: How Intelligent Assistive Technologies Improve Activities of Daily Life for Visually Impaired People in South Africa
topic Computers and Society
url https://arxiv.org/abs/2510.05998