Incremental Summarization for Customer Support via Progressive Note-Taking and Agent Feedback
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arXiv
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| Main Authors: | Wu, Yisha, Zhao, Cen Mia, Cao, Yuanpei, Su, Xiaoqing, Mehdad, Yashar, Ji, Mindy, Cheng, Claire Na |
|---|---|
| Format: | Preprint |
| Published: |
2025
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| Subjects: | |
| Online Access: | |
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