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Main Authors: Lit, Brandon, Crowder, Edward, Vogel, Daniel, Khan, Hassan
Format: Preprint
Published: 2025
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Online Access:https://arxiv.org/abs/2510.08917
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author Lit, Brandon
Crowder, Edward
Vogel, Daniel
Khan, Hassan
author_facet Lit, Brandon
Crowder, Edward
Vogel, Daniel
Khan, Hassan
contents AI chatbots are an emerging security attack vector, vulnerable to threats such as prompt injection, and rogue chatbot creation. When deployed in domains such as corporate security policy, they could be weaponized to deliver guidance that intentionally undermines system defenses. We investigate whether users can be tricked by a compromised AI chatbot in this scenario. A controlled study (N=15) asked participants to use a chatbot to complete security-related tasks. Without their knowledge, the chatbot was manipulated to give incorrect advice for some tasks. The results show how trust in AI chatbots is related to task familiarity, and confidence in their ownn judgment. Additionally, we discuss possible reasons why people do or do not trust AI chatbots in different scenarios.
format Preprint
id arxiv_https___arxiv_org_abs_2510_08917
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle "I know it's not right, but that's what it said to do": Investigating Trust in AI Chatbots for Cybersecurity Policy
Lit, Brandon
Crowder, Edward
Vogel, Daniel
Khan, Hassan
Human-Computer Interaction
AI chatbots are an emerging security attack vector, vulnerable to threats such as prompt injection, and rogue chatbot creation. When deployed in domains such as corporate security policy, they could be weaponized to deliver guidance that intentionally undermines system defenses. We investigate whether users can be tricked by a compromised AI chatbot in this scenario. A controlled study (N=15) asked participants to use a chatbot to complete security-related tasks. Without their knowledge, the chatbot was manipulated to give incorrect advice for some tasks. The results show how trust in AI chatbots is related to task familiarity, and confidence in their ownn judgment. Additionally, we discuss possible reasons why people do or do not trust AI chatbots in different scenarios.
title "I know it's not right, but that's what it said to do": Investigating Trust in AI Chatbots for Cybersecurity Policy
topic Human-Computer Interaction
url https://arxiv.org/abs/2510.08917