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Auteurs principaux: Kwak, Alice Saebom, Alexeeva, Maria, Hahn-Powell, Gus, Alcock, Keith, McLaughlin, Kevin, McCorkle, Doug, McNunn, Gabe, Surdeanu, Mihai
Format: Preprint
Publié: 2025
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Accès en ligne:https://arxiv.org/abs/2510.12023
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author Kwak, Alice Saebom
Alexeeva, Maria
Hahn-Powell, Gus
Alcock, Keith
McLaughlin, Kevin
McCorkle, Doug
McNunn, Gabe
Surdeanu, Mihai
author_facet Kwak, Alice Saebom
Alexeeva, Maria
Hahn-Powell, Gus
Alcock, Keith
McLaughlin, Kevin
McCorkle, Doug
McNunn, Gabe
Surdeanu, Mihai
contents The current trend in information extraction (IE) is to rely extensively on large language models, effectively discarding decades of experience in building symbolic or statistical IE systems. This paper compares a neuro-symbolic (NS) and an LLM-based IE system in the agricultural domain, evaluating them on nine interviews across pork, dairy, and crop subdomains. The LLM-based system outperforms the NS one (F1 total: 69.4 vs. 52.7; core: 63.0 vs. 47.2), where total includes all extracted information and core focuses on essential details. However, each system has trade-offs: the NS approach offers faster runtime, greater control, and high accuracy in context-free tasks but lacks generalizability, struggles with contextual nuances, and requires significant resources to develop and maintain. The LLM-based system achieves higher performance, faster deployment, and easier maintenance but has slower runtime, limited control, model dependency and hallucination risks. Our findings highlight the "hidden cost" of deploying NLP systems in real-world applications, emphasizing the need to balance performance, efficiency, and control.
format Preprint
id arxiv_https___arxiv_org_abs_2510_12023
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Information Extraction from Conversation Transcripts: Neuro-Symbolic vs. LLM
Kwak, Alice Saebom
Alexeeva, Maria
Hahn-Powell, Gus
Alcock, Keith
McLaughlin, Kevin
McCorkle, Doug
McNunn, Gabe
Surdeanu, Mihai
Computation and Language
The current trend in information extraction (IE) is to rely extensively on large language models, effectively discarding decades of experience in building symbolic or statistical IE systems. This paper compares a neuro-symbolic (NS) and an LLM-based IE system in the agricultural domain, evaluating them on nine interviews across pork, dairy, and crop subdomains. The LLM-based system outperforms the NS one (F1 total: 69.4 vs. 52.7; core: 63.0 vs. 47.2), where total includes all extracted information and core focuses on essential details. However, each system has trade-offs: the NS approach offers faster runtime, greater control, and high accuracy in context-free tasks but lacks generalizability, struggles with contextual nuances, and requires significant resources to develop and maintain. The LLM-based system achieves higher performance, faster deployment, and easier maintenance but has slower runtime, limited control, model dependency and hallucination risks. Our findings highlight the "hidden cost" of deploying NLP systems in real-world applications, emphasizing the need to balance performance, efficiency, and control.
title Information Extraction from Conversation Transcripts: Neuro-Symbolic vs. LLM
topic Computation and Language
url https://arxiv.org/abs/2510.12023