Towards Trusted Service Monitoring: Verifiable Service Level Agreements

Fuente: arXiv
Saved in:
Bibliographic Details
Main Authors: Castillo, Fernando, Brito, Eduardo, Werner, Sebastian, Pullonen-Raudvere, Pille, Heiss, Jonathan
Format: Preprint
Published: 2025
Subjects:
Online Access:
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1866908827837792256
author Castillo, Fernando
Brito, Eduardo
Werner, Sebastian
Pullonen-Raudvere, Pille
Heiss, Jonathan
author_facet Castillo, Fernando
Brito, Eduardo
Werner, Sebastian
Pullonen-Raudvere, Pille
Heiss, Jonathan
contents Service Level Agreement (SLA) monitoring in service-oriented environments suffers from inherent trust conflicts when providers self-report metrics, creating incentives to underreport violations. We introduce a framework for generating verifiable SLA violation claims through trusted hardware monitors and zero-knowledge proofs, establishing cryptographic foundations for genuine trustworthiness in service ecosystems. Our approach starts with machine-readable SLA clauses converted into verifiable predicates and monitored within Trusted Execution Environments. These monitors collect timestamped telemetry, organize measurements into Merkle trees, and produce signed attestations. Zero-knowledge proofs aggregate Service-Level Indicators to evaluate compliance, generating cryptographic proofs verifiable by stakeholders, arbitrators, or insurers in disputes, without accessing underlying data. This ensures three security properties: integrity, authenticity, and validity. Our prototype demonstrates linear scaling up to over 1 million events per hour for measurements with near constant-time proof generation and verification for single violation claims, enabling trustless SLA enforcement through cryptographic guarantees for automated compliance verification in service monitoring.
format Preprint
id arxiv_https___arxiv_org_abs_2510_13370
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Towards Trusted Service Monitoring: Verifiable Service Level Agreements
Castillo, Fernando
Brito, Eduardo
Werner, Sebastian
Pullonen-Raudvere, Pille
Heiss, Jonathan
Cryptography and Security
Networking and Internet Architecture
Service Level Agreement (SLA) monitoring in service-oriented environments suffers from inherent trust conflicts when providers self-report metrics, creating incentives to underreport violations. We introduce a framework for generating verifiable SLA violation claims through trusted hardware monitors and zero-knowledge proofs, establishing cryptographic foundations for genuine trustworthiness in service ecosystems. Our approach starts with machine-readable SLA clauses converted into verifiable predicates and monitored within Trusted Execution Environments. These monitors collect timestamped telemetry, organize measurements into Merkle trees, and produce signed attestations. Zero-knowledge proofs aggregate Service-Level Indicators to evaluate compliance, generating cryptographic proofs verifiable by stakeholders, arbitrators, or insurers in disputes, without accessing underlying data. This ensures three security properties: integrity, authenticity, and validity. Our prototype demonstrates linear scaling up to over 1 million events per hour for measurements with near constant-time proof generation and verification for single violation claims, enabling trustless SLA enforcement through cryptographic guarantees for automated compliance verification in service monitoring.
title Towards Trusted Service Monitoring: Verifiable Service Level Agreements
topic Cryptography and Security
Networking and Internet Architecture
url https://arxiv.org/abs/2510.13370