Telling Speculative Stories to Help Humans Imagine the Harms of Healthcare AI

Fuente: arXiv
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Hauptverfasser: Zhao, Xingmeng, Wang, Tongnian, Schumacher, Dan, Rammouz, Veronica, Rios, Anthony
Format: Preprint
Veröffentlicht: 2025
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author Zhao, Xingmeng
Wang, Tongnian
Schumacher, Dan
Rammouz, Veronica
Rios, Anthony
author_facet Zhao, Xingmeng
Wang, Tongnian
Schumacher, Dan
Rammouz, Veronica
Rios, Anthony
contents Artificial intelligence (AI) is rapidly transforming healthcare, enabling fast development of tools like stress monitors, wellness trackers, and mental health chatbots. However, rapid and low-barrier development can introduce risks of bias, privacy violations, and unequal access, especially when systems ignore real-world contexts and diverse user needs. Many recent methods use AI to detect risks automatically, but this can reduce human engagement in understanding how harms arise and who they affect. We present a human-centered framework that generates user stories and supports multi-agent discussions to help people think creatively about potential benefits and harms before deployment. In a user study, participants who read stories recognized a broader range of harms, distributing their responses more evenly across all 17 harm types. In contrast, those who did not read stories focused primarily on privacy and well-being (79.1%). Our findings show that storytelling helped participants speculate about a broader range of harms and benefits and think more creatively about AI's impact on users.
format Preprint
id arxiv_https___arxiv_org_abs_2510_14718
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Telling Speculative Stories to Help Humans Imagine the Harms of Healthcare AI
Zhao, Xingmeng
Wang, Tongnian
Schumacher, Dan
Rammouz, Veronica
Rios, Anthony
Computation and Language
Artificial intelligence (AI) is rapidly transforming healthcare, enabling fast development of tools like stress monitors, wellness trackers, and mental health chatbots. However, rapid and low-barrier development can introduce risks of bias, privacy violations, and unequal access, especially when systems ignore real-world contexts and diverse user needs. Many recent methods use AI to detect risks automatically, but this can reduce human engagement in understanding how harms arise and who they affect. We present a human-centered framework that generates user stories and supports multi-agent discussions to help people think creatively about potential benefits and harms before deployment. In a user study, participants who read stories recognized a broader range of harms, distributing their responses more evenly across all 17 harm types. In contrast, those who did not read stories focused primarily on privacy and well-being (79.1%). Our findings show that storytelling helped participants speculate about a broader range of harms and benefits and think more creatively about AI's impact on users.
title Telling Speculative Stories to Help Humans Imagine the Harms of Healthcare AI
topic Computation and Language
url https://arxiv.org/abs/2510.14718