Call-Center Staff Scheduling Considering Performance Evolution under Emotional Stress

Fuente: arXiv

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Bibliographic Details
Main Authors:	Zheng, Yujun, Chen, Xinya, Lu, Xueqin, Sheng, Weiguo, Chen, Shengyong
Format:	Preprint
Published:	2025
Subjects:	Neural and Evolutionary Computing
Online Access:	Acceder al recurso
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Internet

https://arxiv.org/abs/2510.16406