Comparing User Behavior in Real vs. Virtual Supermarket Shelves: An Eye-Tracking Study Using Tobii 3 Pro and Meta Quest Pro

Fuente: arXiv
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Main Authors: Vona, Francesco, Schorlemmer, Julia, Kaulard, Paulina, Fischer, Sebastian, Stemann, Jessica, Voigt-Antons, Jan-Niklas
Format: Preprint
Published: 2025
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author Vona, Francesco
Schorlemmer, Julia
Kaulard, Paulina
Fischer, Sebastian
Stemann, Jessica
Voigt-Antons, Jan-Niklas
author_facet Vona, Francesco
Schorlemmer, Julia
Kaulard, Paulina
Fischer, Sebastian
Stemann, Jessica
Voigt-Antons, Jan-Niklas
contents This study compares user behavior between real and virtual supermarket shelves using eye tracking technology to assess behavior in both environments. A sample of 29 participants was randomly assigned to two conditions: a real world supermarket shelf with Tobii eye tracking and a virtual shelf using the Meta Quest Pro eye tracker. In both scenarios, participants were asked to select three packs of cereals belonging to specific categories, healthy or tasty. The aim was to explore whether virtual environments could realistically replicate real world experiences, particularly regarding consumer behavior. By analyzing eye tracking data, the study examined how attention and product selection strategies varied between real and virtual conditions. Results showed that participants' attention differed across product types and shopping environments. Consumers focused more on lower shelves in real settings, especially when looking for healthy products. In VR, attention shifted to eye level shelves, particularly for tasty items, aligning with optimal product placement strategies in supermarkets. Overall, sweet products received less visual attention across both settings.
format Preprint
id arxiv_https___arxiv_org_abs_2510_16764
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Comparing User Behavior in Real vs. Virtual Supermarket Shelves: An Eye-Tracking Study Using Tobii 3 Pro and Meta Quest Pro
Vona, Francesco
Schorlemmer, Julia
Kaulard, Paulina
Fischer, Sebastian
Stemann, Jessica
Voigt-Antons, Jan-Niklas
Human-Computer Interaction
This study compares user behavior between real and virtual supermarket shelves using eye tracking technology to assess behavior in both environments. A sample of 29 participants was randomly assigned to two conditions: a real world supermarket shelf with Tobii eye tracking and a virtual shelf using the Meta Quest Pro eye tracker. In both scenarios, participants were asked to select three packs of cereals belonging to specific categories, healthy or tasty. The aim was to explore whether virtual environments could realistically replicate real world experiences, particularly regarding consumer behavior. By analyzing eye tracking data, the study examined how attention and product selection strategies varied between real and virtual conditions. Results showed that participants' attention differed across product types and shopping environments. Consumers focused more on lower shelves in real settings, especially when looking for healthy products. In VR, attention shifted to eye level shelves, particularly for tasty items, aligning with optimal product placement strategies in supermarkets. Overall, sweet products received less visual attention across both settings.
title Comparing User Behavior in Real vs. Virtual Supermarket Shelves: An Eye-Tracking Study Using Tobii 3 Pro and Meta Quest Pro
topic Human-Computer Interaction
url https://arxiv.org/abs/2510.16764