LLM-Based Multi-Agent System for Simulating and Analyzing Marketing and Consumer Behavior

Fuente: arXiv
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Main Authors: Chu, Man-Lin, Terhorst, Lucian, Reed, Kadin, Ni, Tom, Chen, Weiwei, Lin, Rongyu
Format: Preprint
Published: 2025
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author Chu, Man-Lin
Terhorst, Lucian
Reed, Kadin
Ni, Tom
Chen, Weiwei
Lin, Rongyu
author_facet Chu, Man-Lin
Terhorst, Lucian
Reed, Kadin
Ni, Tom
Chen, Weiwei
Lin, Rongyu
contents Simulating consumer decision-making is vital for designing and evaluating marketing strategies before costly real-world deployment. However, post-event analyses and rule-based agent-based models (ABMs) struggle to capture the complexity of human behavior and social interaction. We introduce an LLM-powered multi-agent simulation framework that models consumer decisions and social dynamics. Building on recent advances in large language model simulation in a sandbox environment, our framework enables generative agents to interact, express internal reasoning, form habits, and make purchasing decisions without predefined rules. In a price-discount marketing scenario, the system delivers actionable strategy-testing outcomes and reveals emergent social patterns beyond the reach of conventional methods. This approach offers marketers a scalable, low-risk tool for pre-implementation testing, reducing reliance on time-intensive post-event evaluations and lowering the risk of underperforming campaigns.
format Preprint
id arxiv_https___arxiv_org_abs_2510_18155
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle LLM-Based Multi-Agent System for Simulating and Analyzing Marketing and Consumer Behavior
Chu, Man-Lin
Terhorst, Lucian
Reed, Kadin
Ni, Tom
Chen, Weiwei
Lin, Rongyu
Artificial Intelligence
Social and Information Networks
Simulating consumer decision-making is vital for designing and evaluating marketing strategies before costly real-world deployment. However, post-event analyses and rule-based agent-based models (ABMs) struggle to capture the complexity of human behavior and social interaction. We introduce an LLM-powered multi-agent simulation framework that models consumer decisions and social dynamics. Building on recent advances in large language model simulation in a sandbox environment, our framework enables generative agents to interact, express internal reasoning, form habits, and make purchasing decisions without predefined rules. In a price-discount marketing scenario, the system delivers actionable strategy-testing outcomes and reveals emergent social patterns beyond the reach of conventional methods. This approach offers marketers a scalable, low-risk tool for pre-implementation testing, reducing reliance on time-intensive post-event evaluations and lowering the risk of underperforming campaigns.
title LLM-Based Multi-Agent System for Simulating and Analyzing Marketing and Consumer Behavior
topic Artificial Intelligence
Social and Information Networks
url https://arxiv.org/abs/2510.18155