Assessing the influence of social media feedback on traveler's future trip-planning behavior: A multi-model machine learning approach

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Autori principali: Mukherjee, Sayantan, Ranjan, Pritam, Bhattacharya, Joysankar
Natura: Preprint
Pubblicazione: 2025
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author Mukherjee, Sayantan
Ranjan, Pritam
Bhattacharya, Joysankar
author_facet Mukherjee, Sayantan
Ranjan, Pritam
Bhattacharya, Joysankar
contents With the surge of domestic tourism in India and the influence of social media on young tourists, this paper aims to address the research question on how "social return" - responses received on social media sharing - of recent trip details can influence decision-making for short-term future travels. The paper develops a multi-model framework to build a predictive machine learning model that establishes a relationship between a traveler's social return, various social media usage, trip-related factors, and her future trip-planning behavior. The primary data was collected via a survey from Indian tourists. After data cleaning, the imbalance in the data was addressed using a robust oversampling method, and the reliability of the predictive model was ensured by applying a Monte Carlo cross-validation technique. The results suggest at least 75% overall accuracy in predicting the influence of social return on changing the future trip plan. Moreover, the model fit results provide crucial practical implications for the domestic tourism sector in India with future research directions concerning social media, destination marketing, smart tourism, heritage tourism, etc.
format Preprint
id arxiv_https___arxiv_org_abs_2510_24077
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Assessing the influence of social media feedback on traveler's future trip-planning behavior: A multi-model machine learning approach
Mukherjee, Sayantan
Ranjan, Pritam
Bhattacharya, Joysankar
Social and Information Networks
Applications
62
With the surge of domestic tourism in India and the influence of social media on young tourists, this paper aims to address the research question on how "social return" - responses received on social media sharing - of recent trip details can influence decision-making for short-term future travels. The paper develops a multi-model framework to build a predictive machine learning model that establishes a relationship between a traveler's social return, various social media usage, trip-related factors, and her future trip-planning behavior. The primary data was collected via a survey from Indian tourists. After data cleaning, the imbalance in the data was addressed using a robust oversampling method, and the reliability of the predictive model was ensured by applying a Monte Carlo cross-validation technique. The results suggest at least 75% overall accuracy in predicting the influence of social return on changing the future trip plan. Moreover, the model fit results provide crucial practical implications for the domestic tourism sector in India with future research directions concerning social media, destination marketing, smart tourism, heritage tourism, etc.
title Assessing the influence of social media feedback on traveler's future trip-planning behavior: A multi-model machine learning approach
topic Social and Information Networks
Applications
62
url https://arxiv.org/abs/2510.24077