Salvato in:
| Autori principali: | , , , , , , , |
|---|---|
| Natura: | Preprint |
| Pubblicazione: |
2025
|
| Soggetti: | |
| Accesso online: | https://arxiv.org/abs/2510.25441 |
| Tags: |
Aggiungi Tag
Nessun Tag, puoi essere il primo ad aggiungerne!!
|
| _version_ | 1866909891422060544 |
|---|---|
| author | Wei, Fei Chen, Daoyuan Wang, Ce Huang, Yilun Chen, Yushuo Pan, Xuchen Li, Yaliang Ding, Bolin |
| author_facet | Wei, Fei Chen, Daoyuan Wang, Ce Huang, Yilun Chen, Yushuo Pan, Xuchen Li, Yaliang Ding, Bolin |
| contents | Large Language Models (LLMs) excel as passive responders, but teaching them to be proactive, goal-oriented partners, a critical capability in high-stakes domains, remains a major challenge. Current paradigms either myopically optimize single-turn attributes or rely on brittle, high-cost user simulators, creating a persistent ``reality gap''. To bridge this gap, we introduce \texttt{Learn-to-Ask}, a general, simulator-free framework for learning and deploying proactive dialogue agents \textit{directly from offline expert data}, bypassing the need to model complex user dynamics. Our key insight is to reframe the offline policy learning problem by leveraging the \textbf{observed future} of each expert trajectory. This allows us to infer a dense, turn-by-turn reward signal grounded in the expert's revealed strategy, decomposing the intractable long-horizon problem into a series of supervised learning tasks, and training a policy to output a structured \texttt{(action, state_assessment)} tuple, governing both \textbf{what to ask} and, crucially, \textbf{when to stop}. To ensure reward fidelity, our Automated Grader Calibration pipeline systematically purges noise from the LLM-based reward model with minimal human supervision. Empirically, we demonstrate the efficacy of \texttt{Learn-to-Ask} in a real-world medical dataset, using LLMs of varying sizes up to 32B. Our approach culminates in the successful deployment of LLMs into a live, large-scale online AI service. In rigorous in-house evaluations, our model was launched and achieved performance even superior to human experts, proving our framework's ability to translate offline data into tangible, real-world impact. We hope this work provides a practical and economically viable blueprint for transforming passive LLMs into proactive, goal-oriented LLM applications. |
| format | Preprint |
| id |
arxiv_https___arxiv_org_abs_2510_25441 |
| institution | arXiv |
| publishDate | 2025 |
| record_format | arxiv |
| spellingShingle | Grounded in Reality: Learning and Deploying Proactive LLM from Offline Logs Wei, Fei Chen, Daoyuan Wang, Ce Huang, Yilun Chen, Yushuo Pan, Xuchen Li, Yaliang Ding, Bolin Computation and Language Artificial Intelligence Large Language Models (LLMs) excel as passive responders, but teaching them to be proactive, goal-oriented partners, a critical capability in high-stakes domains, remains a major challenge. Current paradigms either myopically optimize single-turn attributes or rely on brittle, high-cost user simulators, creating a persistent ``reality gap''. To bridge this gap, we introduce \texttt{Learn-to-Ask}, a general, simulator-free framework for learning and deploying proactive dialogue agents \textit{directly from offline expert data}, bypassing the need to model complex user dynamics. Our key insight is to reframe the offline policy learning problem by leveraging the \textbf{observed future} of each expert trajectory. This allows us to infer a dense, turn-by-turn reward signal grounded in the expert's revealed strategy, decomposing the intractable long-horizon problem into a series of supervised learning tasks, and training a policy to output a structured \texttt{(action, state_assessment)} tuple, governing both \textbf{what to ask} and, crucially, \textbf{when to stop}. To ensure reward fidelity, our Automated Grader Calibration pipeline systematically purges noise from the LLM-based reward model with minimal human supervision. Empirically, we demonstrate the efficacy of \texttt{Learn-to-Ask} in a real-world medical dataset, using LLMs of varying sizes up to 32B. Our approach culminates in the successful deployment of LLMs into a live, large-scale online AI service. In rigorous in-house evaluations, our model was launched and achieved performance even superior to human experts, proving our framework's ability to translate offline data into tangible, real-world impact. We hope this work provides a practical and economically viable blueprint for transforming passive LLMs into proactive, goal-oriented LLM applications. |
| title | Grounded in Reality: Learning and Deploying Proactive LLM from Offline Logs |
| topic | Computation and Language Artificial Intelligence |
| url | https://arxiv.org/abs/2510.25441 |