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Hauptverfasser: Shen, Shannon Zejiang, Chen, Valerie, Gu, Ken, Ross, Alexis, Ma, Zixian, Ross, Jillian, Gu, Alex, Si, Chenglei, Chi, Wayne, Peng, Andi, Shen, Jocelyn J, Talwalkar, Ameet, Wu, Tongshuang, Sontag, David
Format: Preprint
Veröffentlicht: 2025
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Online-Zugang:https://arxiv.org/abs/2510.25744
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author Shen, Shannon Zejiang
Chen, Valerie
Gu, Ken
Ross, Alexis
Ma, Zixian
Ross, Jillian
Gu, Alex
Si, Chenglei
Chi, Wayne
Peng, Andi
Shen, Jocelyn J
Talwalkar, Ameet
Wu, Tongshuang
Sontag, David
author_facet Shen, Shannon Zejiang
Chen, Valerie
Gu, Ken
Ross, Alexis
Ma, Zixian
Ross, Jillian
Gu, Alex
Si, Chenglei
Chi, Wayne
Peng, Andi
Shen, Jocelyn J
Talwalkar, Ameet
Wu, Tongshuang
Sontag, David
contents Current evaluations of agents remain centered around one-shot task completion, failing to account for the inherently iterative and collaborative nature of many real-world problems, where human goals are often underspecified and evolve. We argue for a shift from building and assessing task completion agents to developing collaborative agents, assessed not only by the quality of their final outputs but by how well they engage with and enhance human effort throughout the problem-solving process. To support this shift, we introduce collaborative effort scaling, a framework that captures how an agent's utility grows with increasing user involvement. Through case studies and simulated evaluations, we show that state-of-the-art agents often underperform in multi-turn, real-world scenarios, revealing a missing ingredient in agent design: the ability to sustain engagement and scaffold user understanding. Collaborative effort scaling offers a lens for diagnosing agent behavior and guiding development toward more effective interactions.
format Preprint
id arxiv_https___arxiv_org_abs_2510_25744
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Completion $\neq$ Collaboration: Scaling Collaborative Effort with Agents
Shen, Shannon Zejiang
Chen, Valerie
Gu, Ken
Ross, Alexis
Ma, Zixian
Ross, Jillian
Gu, Alex
Si, Chenglei
Chi, Wayne
Peng, Andi
Shen, Jocelyn J
Talwalkar, Ameet
Wu, Tongshuang
Sontag, David
Computation and Language
Artificial Intelligence
Current evaluations of agents remain centered around one-shot task completion, failing to account for the inherently iterative and collaborative nature of many real-world problems, where human goals are often underspecified and evolve. We argue for a shift from building and assessing task completion agents to developing collaborative agents, assessed not only by the quality of their final outputs but by how well they engage with and enhance human effort throughout the problem-solving process. To support this shift, we introduce collaborative effort scaling, a framework that captures how an agent's utility grows with increasing user involvement. Through case studies and simulated evaluations, we show that state-of-the-art agents often underperform in multi-turn, real-world scenarios, revealing a missing ingredient in agent design: the ability to sustain engagement and scaffold user understanding. Collaborative effort scaling offers a lens for diagnosing agent behavior and guiding development toward more effective interactions.
title Completion $\neq$ Collaboration: Scaling Collaborative Effort with Agents
topic Computation and Language
Artificial Intelligence
url https://arxiv.org/abs/2510.25744