Deceptively Framed Lotteries in Consumer Markets

Fuente: arXiv
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Main Authors: Dertwinkel-Kalt, Markus, Normann, Hans-Theo, Tiede, Jan-Niklas, Werner, Tobias
Format: Preprint
Published: 2025
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author Dertwinkel-Kalt, Markus
Normann, Hans-Theo
Tiede, Jan-Niklas
Werner, Tobias
author_facet Dertwinkel-Kalt, Markus
Normann, Hans-Theo
Tiede, Jan-Niklas
Werner, Tobias
contents Consumers often face products sold as lotteries rather than fixed outcomes. A prominent case is the loot box in video games, where players pay for randomized rewards. We investigate how presentation formats shape consumer beliefs and willingness to pay. In an online experiment with 802 participants, sellers could frame lotteries using two common manipulations: censoring outcome probabilities and selectively highlighting rare successes. More than 80\% of sellers adopted such deceptive frames, particularly when both manipulations were available. These choices substantially inflated buyer beliefs and increased willingness to pay of up to six times the expected value. Sellers anticipated this effect and raised prices accordingly. Our results show how deceptive framing systematically shifts consumer beliefs and enables firms to extract additional surplus. For marketing practice, this highlights the strategic value of framing tools in probabilistic selling models; for policy, it underscores the importance of transparency requirements in protecting consumers.
format Preprint
id arxiv_https___arxiv_org_abs_2511_01597
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Deceptively Framed Lotteries in Consumer Markets
Dertwinkel-Kalt, Markus
Normann, Hans-Theo
Tiede, Jan-Niklas
Werner, Tobias
General Economics
Economics
Consumers often face products sold as lotteries rather than fixed outcomes. A prominent case is the loot box in video games, where players pay for randomized rewards. We investigate how presentation formats shape consumer beliefs and willingness to pay. In an online experiment with 802 participants, sellers could frame lotteries using two common manipulations: censoring outcome probabilities and selectively highlighting rare successes. More than 80\% of sellers adopted such deceptive frames, particularly when both manipulations were available. These choices substantially inflated buyer beliefs and increased willingness to pay of up to six times the expected value. Sellers anticipated this effect and raised prices accordingly. Our results show how deceptive framing systematically shifts consumer beliefs and enables firms to extract additional surplus. For marketing practice, this highlights the strategic value of framing tools in probabilistic selling models; for policy, it underscores the importance of transparency requirements in protecting consumers.
title Deceptively Framed Lotteries in Consumer Markets
topic General Economics
Economics
url https://arxiv.org/abs/2511.01597