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Autori principali: Guan, Kathleen W., Giri, Sarthak, Amara, Mohammed, Jansen, Bernard J., Liscio, Enrico, Esherick, Milena, Owayyed, Mohammed Al, Ratkute, Ausrine, Sedrakyan, Gayane, de Reuver, Mark, Goncalves, Joao Fernando Ferreira, Figueroa, Caroline A.
Natura: Preprint
Pubblicazione: 2025
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Accesso online:https://arxiv.org/abs/2511.05769
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author Guan, Kathleen W.
Giri, Sarthak
Amara, Mohammed
Jansen, Bernard J.
Liscio, Enrico
Esherick, Milena
Owayyed, Mohammed Al
Ratkute, Ausrine
Sedrakyan, Gayane
de Reuver, Mark
Goncalves, Joao Fernando Ferreira
Figueroa, Caroline A.
author_facet Guan, Kathleen W.
Giri, Sarthak
Amara, Mohammed
Jansen, Bernard J.
Liscio, Enrico
Esherick, Milena
Owayyed, Mohammed Al
Ratkute, Ausrine
Sedrakyan, Gayane
de Reuver, Mark
Goncalves, Joao Fernando Ferreira
Figueroa, Caroline A.
contents Youth increasingly turn to large language models (LLMs) for mental well-being support, yet current personalization in LLMs can overlook the heterogeneous lived experiences shaping their needs. We conducted a participatory study with youth, parents, and youth care workers (N=38), using co-created youth personas as scaffolds, to elicit community perspectives on how LLMs can facilitate more meaningful personalization to support youth mental well-being. Analysis identified three themes: person-centered contextualization responsive to momentary needs, explicit boundaries around scope and offline referral, and dialogic scaffolding for reflection and autonomy. We mapped these themes to persuasive design features for task suggestions, social facilitation, and system trustworthiness, and created corresponding dialogue extracts to guide LLM fine-tuning. Our findings demonstrate how lived experience can be operationalized to inform design features in LLMs, which can enhance the alignment of LLM-based interventions with the realities of youth and their communities, contributing to more effectively personalized digital well-being tools.
format Preprint
id arxiv_https___arxiv_org_abs_2511_05769
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Lived Experience in Dialogue: Co-designing Personalization in Large Language Models to Support Youth Mental Well-being
Guan, Kathleen W.
Giri, Sarthak
Amara, Mohammed
Jansen, Bernard J.
Liscio, Enrico
Esherick, Milena
Owayyed, Mohammed Al
Ratkute, Ausrine
Sedrakyan, Gayane
de Reuver, Mark
Goncalves, Joao Fernando Ferreira
Figueroa, Caroline A.
Human-Computer Interaction
Artificial Intelligence
Youth increasingly turn to large language models (LLMs) for mental well-being support, yet current personalization in LLMs can overlook the heterogeneous lived experiences shaping their needs. We conducted a participatory study with youth, parents, and youth care workers (N=38), using co-created youth personas as scaffolds, to elicit community perspectives on how LLMs can facilitate more meaningful personalization to support youth mental well-being. Analysis identified three themes: person-centered contextualization responsive to momentary needs, explicit boundaries around scope and offline referral, and dialogic scaffolding for reflection and autonomy. We mapped these themes to persuasive design features for task suggestions, social facilitation, and system trustworthiness, and created corresponding dialogue extracts to guide LLM fine-tuning. Our findings demonstrate how lived experience can be operationalized to inform design features in LLMs, which can enhance the alignment of LLM-based interventions with the realities of youth and their communities, contributing to more effectively personalized digital well-being tools.
title Lived Experience in Dialogue: Co-designing Personalization in Large Language Models to Support Youth Mental Well-being
topic Human-Computer Interaction
Artificial Intelligence
url https://arxiv.org/abs/2511.05769