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Auteurs principaux: Ren, Yongwen, Wang, Chao, Du, Peng, Qin, Chuan, Shen, Dazhong, Xiong, Hui
Format: Preprint
Publié: 2025
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Accès en ligne:https://arxiv.org/abs/2511.12579
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author Ren, Yongwen
Wang, Chao
Du, Peng
Qin, Chuan
Shen, Dazhong
Xiong, Hui
author_facet Ren, Yongwen
Wang, Chao
Du, Peng
Qin, Chuan
Shen, Dazhong
Xiong, Hui
contents Recent advances in pretrained language models (PLMs) have significantly improved conversational recommender systems (CRS), enabling more fluent and context-aware interactions. To further enhance accuracy and mitigate hallucination, many methods integrate PLMs with knowledge graphs (KGs), but face key challenges: failing to fully exploit PLM reasoning over graph relationships, indiscriminately incorporating retrieved knowledge without context filtering, and neglecting collaborative preferences in multi-turn dialogues. To this end, we propose PCRS-TKA, a prompt-based framework employing retrieval-augmented generation to integrate PLMs with KGs. PCRS-TKA constructs dialogue-specific knowledge trees from KGs and serializes them into texts, enabling structure-aware reasoning while capturing rich entity semantics. Our approach selectively filters context-relevant knowledge and explicitly models collaborative preferences using specialized supervision signals. A semantic alignment module harmonizes heterogeneous inputs, reducing noise and enhancing accuracy. Extensive experiments demonstrate that PCRS-TKA consistently outperforms all baselines in both recommendation and conversational quality.
format Preprint
id arxiv_https___arxiv_org_abs_2511_12579
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Enhancing Conversational Recommender Systems with Tree-Structured Knowledge and Pretrained Language Models
Ren, Yongwen
Wang, Chao
Du, Peng
Qin, Chuan
Shen, Dazhong
Xiong, Hui
Artificial Intelligence
Recent advances in pretrained language models (PLMs) have significantly improved conversational recommender systems (CRS), enabling more fluent and context-aware interactions. To further enhance accuracy and mitigate hallucination, many methods integrate PLMs with knowledge graphs (KGs), but face key challenges: failing to fully exploit PLM reasoning over graph relationships, indiscriminately incorporating retrieved knowledge without context filtering, and neglecting collaborative preferences in multi-turn dialogues. To this end, we propose PCRS-TKA, a prompt-based framework employing retrieval-augmented generation to integrate PLMs with KGs. PCRS-TKA constructs dialogue-specific knowledge trees from KGs and serializes them into texts, enabling structure-aware reasoning while capturing rich entity semantics. Our approach selectively filters context-relevant knowledge and explicitly models collaborative preferences using specialized supervision signals. A semantic alignment module harmonizes heterogeneous inputs, reducing noise and enhancing accuracy. Extensive experiments demonstrate that PCRS-TKA consistently outperforms all baselines in both recommendation and conversational quality.
title Enhancing Conversational Recommender Systems with Tree-Structured Knowledge and Pretrained Language Models
topic Artificial Intelligence
url https://arxiv.org/abs/2511.12579