Human-centric Maintenance Process Through Integration of AI, Speech, and AR

Fuente: arXiv
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Autores principales: Khanna, Parul, Kour, Ravdeep, Karim, Ramin
Formato: Preprint
Publicado: 2025
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author Khanna, Parul
Kour, Ravdeep
Karim, Ramin
author_facet Khanna, Parul
Kour, Ravdeep
Karim, Ramin
contents The adoption of Augmented Reality (AR) is increasing to enhance Human-System Interaction (HSI) by creating immersive experiences that improve efficiency and safety in various industries. In industrial maintenance, traditional practices involve physical documentation and device interactions, which might disrupt the task, affect efficiency, and increase the cognitive load for the maintenance personnel. AR has the potential to support and enhance industrial maintenance processes in these aspects. Therefore, the purpose of this research is to study and explore how advanced technologies like Artificial Intelligence (AI), AR and speech processing can be integrated to support hands-free, real-time task logging and interaction in maintenance environments. This is done by developing a demonstrator for Microsoft HoloLens 2 using Unity, C#, Azure Cognitive Services, and Azure Functions, which enables speech-to-text transcription for hands-free maintenance support. Using Azures' speech recognition, the demonstrator can achieve high transcription accuracy in an AR environment, facilitating natural interactions between users and the augmented environment. The study aims to explore the potential of AR to reduce cognitive load, streamline workflows, and improve safety by enhancing HSI for maintenance personnel in high-stakes environments.
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institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Human-centric Maintenance Process Through Integration of AI, Speech, and AR
Khanna, Parul
Kour, Ravdeep
Karim, Ramin
Human-Computer Interaction
The adoption of Augmented Reality (AR) is increasing to enhance Human-System Interaction (HSI) by creating immersive experiences that improve efficiency and safety in various industries. In industrial maintenance, traditional practices involve physical documentation and device interactions, which might disrupt the task, affect efficiency, and increase the cognitive load for the maintenance personnel. AR has the potential to support and enhance industrial maintenance processes in these aspects. Therefore, the purpose of this research is to study and explore how advanced technologies like Artificial Intelligence (AI), AR and speech processing can be integrated to support hands-free, real-time task logging and interaction in maintenance environments. This is done by developing a demonstrator for Microsoft HoloLens 2 using Unity, C#, Azure Cognitive Services, and Azure Functions, which enables speech-to-text transcription for hands-free maintenance support. Using Azures' speech recognition, the demonstrator can achieve high transcription accuracy in an AR environment, facilitating natural interactions between users and the augmented environment. The study aims to explore the potential of AR to reduce cognitive load, streamline workflows, and improve safety by enhancing HSI for maintenance personnel in high-stakes environments.
title Human-centric Maintenance Process Through Integration of AI, Speech, and AR
topic Human-Computer Interaction
url https://arxiv.org/abs/2511.13918