From Toxicity to Conformity: Adaptive user behavior to social norms in Telegram communities

Fuente: arXiv
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Main Authors: Alvisi, Lorenzo, Popa, Victoria, Cola, Guglielmo, Tardelli, Serena, Tesconi, Maurizio
Format: Preprint
Published: 2025
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author Alvisi, Lorenzo
Popa, Victoria
Cola, Guglielmo
Tardelli, Serena
Tesconi, Maurizio
author_facet Alvisi, Lorenzo
Popa, Victoria
Cola, Guglielmo
Tardelli, Serena
Tesconi, Maurizio
contents Toxic and antisocial user behavior on social media platforms has received considerable scholarly attention due to its detrimental effects on society. This study takes a holistic perspective on the phenomenon of online toxicity by investigating the impact of local community norms on toxic expression. By using six large-scale datasets, comprising over 500 million Telegram messages collected between 2015 and 2024, we analyze toxic user behavior across multiple chats and languages. We introduce a methodological framework that models user adaptation through a conformity index, capturing conformist, anti-conformist, and independent behavioral tendencies. Our findings show that most users tend to conform to local normative environments, adjusting their toxicity to match the toxicity levels of the chats in which they participate. These patterns are consistent across datasets and languages, suggesting that community norms and social influence play a decisive role in shaping user behavior online. Furthermore, we demonstrate that exposure to these norms, in terms of increased user participation in chats, is associated with a stronger tendency toward conformity with the surrounding social contexts. Collectively, these findings contribute to a deeper understanding of toxic online behavior and highlight the importance of contextualized approaches to content moderation.
format Preprint
id arxiv_https___arxiv_org_abs_2511_17333
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle From Toxicity to Conformity: Adaptive user behavior to social norms in Telegram communities
Alvisi, Lorenzo
Popa, Victoria
Cola, Guglielmo
Tardelli, Serena
Tesconi, Maurizio
Social and Information Networks
Toxic and antisocial user behavior on social media platforms has received considerable scholarly attention due to its detrimental effects on society. This study takes a holistic perspective on the phenomenon of online toxicity by investigating the impact of local community norms on toxic expression. By using six large-scale datasets, comprising over 500 million Telegram messages collected between 2015 and 2024, we analyze toxic user behavior across multiple chats and languages. We introduce a methodological framework that models user adaptation through a conformity index, capturing conformist, anti-conformist, and independent behavioral tendencies. Our findings show that most users tend to conform to local normative environments, adjusting their toxicity to match the toxicity levels of the chats in which they participate. These patterns are consistent across datasets and languages, suggesting that community norms and social influence play a decisive role in shaping user behavior online. Furthermore, we demonstrate that exposure to these norms, in terms of increased user participation in chats, is associated with a stronger tendency toward conformity with the surrounding social contexts. Collectively, these findings contribute to a deeper understanding of toxic online behavior and highlight the importance of contextualized approaches to content moderation.
title From Toxicity to Conformity: Adaptive user behavior to social norms in Telegram communities
topic Social and Information Networks
url https://arxiv.org/abs/2511.17333