Beyond the Legal Lens: A Sociotechnical Taxonomy of Lived Privacy Incidents and Harms
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arXiv
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| Autori principali: | , , , , , , , , , , |
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| Natura: | Preprint |
| Pubblicazione: |
2025
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| _version_ | 1866917105128964096 |
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| author | Chapman, Kirsten Smith, Garrett Klabacka, Kaitlyn Winslow, Harrison Barkhuus, Louise Faklaris, Cori Das, Sauvik Wisniewski, Pamela Knijnenburg, Bart Piet Lipford, Heather Page, Xinru |
| author_facet | Chapman, Kirsten Smith, Garrett Klabacka, Kaitlyn Winslow, Harrison Barkhuus, Louise Faklaris, Cori Das, Sauvik Wisniewski, Pamela Knijnenburg, Bart Piet Lipford, Heather Page, Xinru |
| contents | To understand how privacy incidents lead to harms, HCI researchers have historically leveraged legal frameworks. However, these frameworks expect acute, tangible harms and thus may not cover the full range of human experience relevant to modern-day digital privacy. To address this gap, our research builds upon these existing frameworks to develop a more comprehensive representation of people's lived experiences with privacy harms. We analyzed 369 privacy incidents reported by individuals from the general public. We found a broader range of privacy incidents and harms than accounted for in existing legal frameworks. The majority of reported privacy harms were not based on tangible harm, but on fear and loss of psychological safety. We also characterize the actors, motives, and information associated with various incidents. This work contributes a new framework for understanding digital privacy harms that can be utilized both in research and practice. |
| format | Preprint |
| id |
arxiv_https___arxiv_org_abs_2511_20791 |
| institution | arXiv |
| publishDate | 2025 |
| record_format | arxiv |
| spellingShingle | Beyond the Legal Lens: A Sociotechnical Taxonomy of Lived Privacy Incidents and Harms Chapman, Kirsten Smith, Garrett Klabacka, Kaitlyn Winslow, Harrison Barkhuus, Louise Faklaris, Cori Das, Sauvik Wisniewski, Pamela Knijnenburg, Bart Piet Lipford, Heather Page, Xinru Human-Computer Interaction To understand how privacy incidents lead to harms, HCI researchers have historically leveraged legal frameworks. However, these frameworks expect acute, tangible harms and thus may not cover the full range of human experience relevant to modern-day digital privacy. To address this gap, our research builds upon these existing frameworks to develop a more comprehensive representation of people's lived experiences with privacy harms. We analyzed 369 privacy incidents reported by individuals from the general public. We found a broader range of privacy incidents and harms than accounted for in existing legal frameworks. The majority of reported privacy harms were not based on tangible harm, but on fear and loss of psychological safety. We also characterize the actors, motives, and information associated with various incidents. This work contributes a new framework for understanding digital privacy harms that can be utilized both in research and practice. |
| title | Beyond the Legal Lens: A Sociotechnical Taxonomy of Lived Privacy Incidents and Harms |
| topic | Human-Computer Interaction |
| url | https://arxiv.org/abs/2511.20791 |