A Customer Journey in the Land of Oz: Leveraging the Wizard of Oz Technique to Model Emotions in Customer Service Interactions

Fuente: arXiv

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Bibliographic Details
Main Authors:	Labat, Sofie, Demeester, Thomas, Hoste, Véronique
Format:	Preprint
Published:	2025
Subjects:	Computation and Language
Online Access:	Acceder al recurso
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Internet

https://arxiv.org/abs/2511.21909