Cybersecurity policy adoption in South Africa: Does public trust matter?

Fuente: arXiv
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Main Authors: Nkosi, Mbali, Nkongolo, Mike
Format: Preprint
Published: 2025
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author Nkosi, Mbali
Nkongolo, Mike
author_facet Nkosi, Mbali
Nkongolo, Mike
contents This study examines how public perception influences the implementation and adoption of cybersecurity frameworks in South Africa. Using the PRISMA methodology, a systematic literature review was conducted across reputable scholarly databases, yielding 34 relevant sources aligned with predefined inclusion criteria. Cybersecurity, governance, trust, privacy, cybercrime, and public opinion emerged as dominant thematic clusters. Bibliometric and thematic analyses, supported by network visualisations, revealed that while trust and public sentiment affect cybersecurity policy adoption globally, these factors have minimal influence within the South African policy landscape, despite the country's high cybercrime prevalence. In response, the study proposes a trust-centric policymaking framework designed to integrate public perception as a proactive dimension of cybersecurity governance. This framework seeks to prevent trust deficits from obstructing policy effectiveness and provides guidance for restoring trust where it has eroded.
format Preprint
id arxiv_https___arxiv_org_abs_2512_11122
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Cybersecurity policy adoption in South Africa: Does public trust matter?
Nkosi, Mbali
Nkongolo, Mike
Cryptography and Security
Computers and Society
This study examines how public perception influences the implementation and adoption of cybersecurity frameworks in South Africa. Using the PRISMA methodology, a systematic literature review was conducted across reputable scholarly databases, yielding 34 relevant sources aligned with predefined inclusion criteria. Cybersecurity, governance, trust, privacy, cybercrime, and public opinion emerged as dominant thematic clusters. Bibliometric and thematic analyses, supported by network visualisations, revealed that while trust and public sentiment affect cybersecurity policy adoption globally, these factors have minimal influence within the South African policy landscape, despite the country's high cybercrime prevalence. In response, the study proposes a trust-centric policymaking framework designed to integrate public perception as a proactive dimension of cybersecurity governance. This framework seeks to prevent trust deficits from obstructing policy effectiveness and provides guidance for restoring trust where it has eroded.
title Cybersecurity policy adoption in South Africa: Does public trust matter?
topic Cryptography and Security
Computers and Society
url https://arxiv.org/abs/2512.11122