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Main Authors: Kopecka, Hana, Such, Jose
Format: Preprint
Published: 2025
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Online Access:https://arxiv.org/abs/2512.11746
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author Kopecka, Hana
Such, Jose
author_facet Kopecka, Hana
Such, Jose
contents A robot's appearance is a known factor influencing user's mental model and human-robot interaction, that has not been studied in the context of its influence in expected robot explanations. In this study, we investigate whether and to what extent the human-like appearance of robots elicits anthropomorphism, which is conceptualised as an attribution of mental capacities, and how the level of anthropomorphism is revealed in explanations that people expect to receive. We designed a between-subject study comprising conditions with visual stimuli of three domestic service robots with varying human-like appearance, and we prompted respondents to provide explanations they would expect to receive from the robot for the same robot actions. We found that most explanations were anthropomorphic across all conditions. However, there is a positive correlation between the anthropomorphic explanations and human-like appearance. We also report on more nuanced trends observed in non-anthropomorphic explanations and trends in robot descriptions.
format Preprint
id arxiv_https___arxiv_org_abs_2512_11746
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle The Influence of Human-like Appearance on Expected Robot Explanations
Kopecka, Hana
Such, Jose
Robotics
Human-Computer Interaction
A robot's appearance is a known factor influencing user's mental model and human-robot interaction, that has not been studied in the context of its influence in expected robot explanations. In this study, we investigate whether and to what extent the human-like appearance of robots elicits anthropomorphism, which is conceptualised as an attribution of mental capacities, and how the level of anthropomorphism is revealed in explanations that people expect to receive. We designed a between-subject study comprising conditions with visual stimuli of three domestic service robots with varying human-like appearance, and we prompted respondents to provide explanations they would expect to receive from the robot for the same robot actions. We found that most explanations were anthropomorphic across all conditions. However, there is a positive correlation between the anthropomorphic explanations and human-like appearance. We also report on more nuanced trends observed in non-anthropomorphic explanations and trends in robot descriptions.
title The Influence of Human-like Appearance on Expected Robot Explanations
topic Robotics
Human-Computer Interaction
url https://arxiv.org/abs/2512.11746