The Role of Employment Flexibility in Enhancing the Competitiveness of Temporary Staffing Service Providers in Poland

Fuente: arXiv
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Hauptverfasser: Ćwiąkała, Michał, Baran, Dariusz, Wojak, Gabriela, Górka, Ernest, Czarnecki, Piotr, Paś, Patryk, Kubera, Marcin
Format: Preprint
Veröffentlicht: 2025
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author Ćwiąkała, Michał
Baran, Dariusz
Wojak, Gabriela
Górka, Ernest
Czarnecki, Piotr
Paś, Patryk
Kubera, Marcin
author_facet Ćwiąkała, Michał
Baran, Dariusz
Wojak, Gabriela
Górka, Ernest
Czarnecki, Piotr
Paś, Patryk
Kubera, Marcin
contents This paper examines the role of employment flexibility in enhancing the competitiveness of firms using temporary staffing services, with empirical evidence from Poland. The study focuses on how flexible employment arrangements influence operational efficiency, cost reduction, workforce scalability, market responsiveness, and client satisfaction. A quantitative survey was conducted among managers and owners of Polish enterprises that cooperate with temporary staffing agencies, using purposeful sampling to capture informed managerial perspectives. The findings show that employment flexibility significantly reduces downtime, accelerates onboarding processes, and lowers personnel and recruitment costs. Flexible staffing enables rapid workforce scaling during demand fluctuations and facilitates access to specialized skills without long-term commitments. The results also indicate that employment flexibility enhances organizational responsiveness, improves profitability in short-term projects, and strengthens resilience to seasonal and market volatility. Additionally, flexibility is identified as a key determinant of client satisfaction and loyalty toward staffing service providers. The study demonstrates that employment flexibility is not merely a cost-control mechanism but a strategic human resource capability that supports competitiveness, operational adaptability, and sustainable performance in dynamic labor markets.
format Preprint
id arxiv_https___arxiv_org_abs_2512_14293
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle The Role of Employment Flexibility in Enhancing the Competitiveness of Temporary Staffing Service Providers in Poland
Ćwiąkała, Michał
Baran, Dariusz
Wojak, Gabriela
Górka, Ernest
Czarnecki, Piotr
Paś, Patryk
Kubera, Marcin
General Economics
Economics
This paper examines the role of employment flexibility in enhancing the competitiveness of firms using temporary staffing services, with empirical evidence from Poland. The study focuses on how flexible employment arrangements influence operational efficiency, cost reduction, workforce scalability, market responsiveness, and client satisfaction. A quantitative survey was conducted among managers and owners of Polish enterprises that cooperate with temporary staffing agencies, using purposeful sampling to capture informed managerial perspectives. The findings show that employment flexibility significantly reduces downtime, accelerates onboarding processes, and lowers personnel and recruitment costs. Flexible staffing enables rapid workforce scaling during demand fluctuations and facilitates access to specialized skills without long-term commitments. The results also indicate that employment flexibility enhances organizational responsiveness, improves profitability in short-term projects, and strengthens resilience to seasonal and market volatility. Additionally, flexibility is identified as a key determinant of client satisfaction and loyalty toward staffing service providers. The study demonstrates that employment flexibility is not merely a cost-control mechanism but a strategic human resource capability that supports competitiveness, operational adaptability, and sustainable performance in dynamic labor markets.
title The Role of Employment Flexibility in Enhancing the Competitiveness of Temporary Staffing Service Providers in Poland
topic General Economics
Economics
url https://arxiv.org/abs/2512.14293