Psychological Factors Influencing University Students Trust in AI-Based Learning Assistants

Fuente: arXiv
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Autori principali: Dağtekin, Ezgi, Erkalkan, Ercan
Natura: Preprint
Pubblicazione: 2025
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author Dağtekin, Ezgi
Erkalkan, Ercan
author_facet Dağtekin, Ezgi
Erkalkan, Ercan
contents Artificial intelligence (AI) based learning assistants and chatbots are increasingly integrated into higher education. While these tools are often evaluated in terms of technical performance, their successful and ethical use also depends on psychological factors such as trust, perceived risk, technology anxiety, and students general attitudes toward AI. This paper adopts a psychology oriented perspective to examine how university students form trust in AI based learning assistants. Drawing on recent literature in mental health, human AI interaction, and trust in automation, we propose a conceptual framework that organizes psychological predictors of trust into four groups: cognitive appraisals, affective reactions, social relational factors, and contextual moderators. A narrative review approach synthesizes empirical findings and derives research questions and hypotheses for future studies. The paper highlights that trust in AI is a psychological process shaped by individual differences and learning environments, with practical implications for instructors, administrators, and designers of educational AI systems.
format Preprint
id arxiv_https___arxiv_org_abs_2512_17390
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Psychological Factors Influencing University Students Trust in AI-Based Learning Assistants
Dağtekin, Ezgi
Erkalkan, Ercan
Human-Computer Interaction
Computers and Society
Artificial intelligence (AI) based learning assistants and chatbots are increasingly integrated into higher education. While these tools are often evaluated in terms of technical performance, their successful and ethical use also depends on psychological factors such as trust, perceived risk, technology anxiety, and students general attitudes toward AI. This paper adopts a psychology oriented perspective to examine how university students form trust in AI based learning assistants. Drawing on recent literature in mental health, human AI interaction, and trust in automation, we propose a conceptual framework that organizes psychological predictors of trust into four groups: cognitive appraisals, affective reactions, social relational factors, and contextual moderators. A narrative review approach synthesizes empirical findings and derives research questions and hypotheses for future studies. The paper highlights that trust in AI is a psychological process shaped by individual differences and learning environments, with practical implications for instructors, administrators, and designers of educational AI systems.
title Psychological Factors Influencing University Students Trust in AI-Based Learning Assistants
topic Human-Computer Interaction
Computers and Society
url https://arxiv.org/abs/2512.17390