Enregistré dans:
Détails bibliographiques
Auteurs principaux: Afolabi, Ayomide, Ogburu, Ebere, Kimitei, Symon
Format: Preprint
Publié: 2026
Sujets:
Accès en ligne:https://arxiv.org/abs/2601.01970
Tags: Ajouter un tag
Pas de tags, Soyez le premier à ajouter un tag!
_version_ 1866914233751437312
author Afolabi, Ayomide
Ogburu, Ebere
Kimitei, Symon
author_facet Afolabi, Ayomide
Ogburu, Ebere
Kimitei, Symon
contents This study evaluates the performance of various classifiers in three distinct models: response, risk, and response-risk, concerning credit card mail campaigns and default prediction. In the response model, the Extra Trees classifier demonstrates the highest recall level (79.1%), emphasizing its effectiveness in identifying potential responders to targeted credit card offers. Conversely, in the risk model, the Random Forest classifier exhibits remarkable specificity of 84.1%, crucial for identifying customers least likely to default. Furthermore, in the multi-class response-risk model, the Random Forest classifier achieves the highest accuracy (83.2%), indicating its efficacy in discerning both potential responders to credit card mail campaign and low-risk credit card users. In this study, we optimized various performance metrics to solve a specific credit risk and mail responsiveness business problem.
format Preprint
id arxiv_https___arxiv_org_abs_2601_01970
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle A Multilayered Approach to Classifying Customer Responsiveness and Credit Risk
Afolabi, Ayomide
Ogburu, Ebere
Kimitei, Symon
Machine Learning
Applications
This study evaluates the performance of various classifiers in three distinct models: response, risk, and response-risk, concerning credit card mail campaigns and default prediction. In the response model, the Extra Trees classifier demonstrates the highest recall level (79.1%), emphasizing its effectiveness in identifying potential responders to targeted credit card offers. Conversely, in the risk model, the Random Forest classifier exhibits remarkable specificity of 84.1%, crucial for identifying customers least likely to default. Furthermore, in the multi-class response-risk model, the Random Forest classifier achieves the highest accuracy (83.2%), indicating its efficacy in discerning both potential responders to credit card mail campaign and low-risk credit card users. In this study, we optimized various performance metrics to solve a specific credit risk and mail responsiveness business problem.
title A Multilayered Approach to Classifying Customer Responsiveness and Credit Risk
topic Machine Learning
Applications
url https://arxiv.org/abs/2601.01970