Users Mispredict Their Own Preferences for AI Writing Assistance

Fuente: arXiv
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Auteurs principaux: Lai, Vivian, Buçinca, Zana, Akpinar, Nil-Jana, Houtti, Mo, Kang, Hyeonsu B., Chian, Kevin, Suh, Namjoon, Williams, Alex C.
Format: Preprint
Publié: 2026
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author Lai, Vivian
Buçinca, Zana
Akpinar, Nil-Jana
Houtti, Mo
Kang, Hyeonsu B.
Chian, Kevin
Suh, Namjoon
Williams, Alex C.
author_facet Lai, Vivian
Buçinca, Zana
Akpinar, Nil-Jana
Houtti, Mo
Kang, Hyeonsu B.
Chian, Kevin
Suh, Namjoon
Williams, Alex C.
contents Proactive AI writing assistants need to predict when users want drafting help, yet we lack empirical understanding of what drives preferences. Through a factorial vignette study with 50 participants making 750 pairwise comparisons, we find compositional effort dominates decisions ($ρ= 0.597$) while urgency shows no predictive power ($ρ\approx 0$). More critically, users exhibit a striking perception-behavior gap: they rank urgency first in self-reports despite it being the weakest behavioral driver, representing a complete preference inversion. This misalignment has measurable consequences. Systems designed from users' stated preferences achieve only 57.7\% accuracy, underperforming even naive baselines, while systems using behavioral patterns reach significantly higher 61.3\% ($p < 0.05$). These findings demonstrate that relying on user introspection for system design actively misleads optimization, with direct implications for proactive natural language generation (NLG) systems.
format Preprint
id arxiv_https___arxiv_org_abs_2601_04461
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle Users Mispredict Their Own Preferences for AI Writing Assistance
Lai, Vivian
Buçinca, Zana
Akpinar, Nil-Jana
Houtti, Mo
Kang, Hyeonsu B.
Chian, Kevin
Suh, Namjoon
Williams, Alex C.
Computation and Language
Human-Computer Interaction
Proactive AI writing assistants need to predict when users want drafting help, yet we lack empirical understanding of what drives preferences. Through a factorial vignette study with 50 participants making 750 pairwise comparisons, we find compositional effort dominates decisions ($ρ= 0.597$) while urgency shows no predictive power ($ρ\approx 0$). More critically, users exhibit a striking perception-behavior gap: they rank urgency first in self-reports despite it being the weakest behavioral driver, representing a complete preference inversion. This misalignment has measurable consequences. Systems designed from users' stated preferences achieve only 57.7\% accuracy, underperforming even naive baselines, while systems using behavioral patterns reach significantly higher 61.3\% ($p < 0.05$). These findings demonstrate that relying on user introspection for system design actively misleads optimization, with direct implications for proactive natural language generation (NLG) systems.
title Users Mispredict Their Own Preferences for AI Writing Assistance
topic Computation and Language
Human-Computer Interaction
url https://arxiv.org/abs/2601.04461