Cultural Compass: A Framework for Organizing Societal Norms to Detect Violations in Human-AI Conversations

Fuente: arXiv
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Auteurs principaux: Cheng, Myra, Prabhakaran, Vinodkumar, Oh, Alice, Stepanyan, Hayk, Verma, Aishwarya, Kalia, Charu, van Liemt, Erin MacMurray, Dev, Sunipa
Format: Preprint
Publié: 2026
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author Cheng, Myra
Prabhakaran, Vinodkumar
Oh, Alice
Stepanyan, Hayk
Verma, Aishwarya
Kalia, Charu
van Liemt, Erin MacMurray
Dev, Sunipa
author_facet Cheng, Myra
Prabhakaran, Vinodkumar
Oh, Alice
Stepanyan, Hayk
Verma, Aishwarya
Kalia, Charu
van Liemt, Erin MacMurray
Dev, Sunipa
contents Generative AI models ought to be useful and safe across cross-cultural contexts. One critical step toward this goal is understanding how AI models adhere to sociocultural norms. While this challenge has gained attention in NLP, existing work lacks both nuance and coverage in understanding and evaluating models' norm adherence. We address these gaps by introducing a taxonomy of norms that clarifies their contexts (e.g., distinguishing between human-human norms that models should recognize and human-AI interactional norms that apply to the human-AI interaction itself), specifications (e.g., relevant domains), and mechanisms (e.g., modes of enforcement). We demonstrate how our taxonomy can be operationalized to automatically evaluate models' norm adherence in naturalistic, open-ended settings. Our exploratory analyses suggest that state-of-the-art models frequently violate norms, though violation rates vary by model, interactional context, and country. We further show that violation rates also vary by prompt intent and situational framing. Our taxonomy and demonstrative evaluation pipeline enable nuanced, context-sensitive evaluation of cultural norm adherence in realistic settings.
format Preprint
id arxiv_https___arxiv_org_abs_2601_07973
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle Cultural Compass: A Framework for Organizing Societal Norms to Detect Violations in Human-AI Conversations
Cheng, Myra
Prabhakaran, Vinodkumar
Oh, Alice
Stepanyan, Hayk
Verma, Aishwarya
Kalia, Charu
van Liemt, Erin MacMurray
Dev, Sunipa
Computers and Society
Artificial Intelligence
Computation and Language
Generative AI models ought to be useful and safe across cross-cultural contexts. One critical step toward this goal is understanding how AI models adhere to sociocultural norms. While this challenge has gained attention in NLP, existing work lacks both nuance and coverage in understanding and evaluating models' norm adherence. We address these gaps by introducing a taxonomy of norms that clarifies their contexts (e.g., distinguishing between human-human norms that models should recognize and human-AI interactional norms that apply to the human-AI interaction itself), specifications (e.g., relevant domains), and mechanisms (e.g., modes of enforcement). We demonstrate how our taxonomy can be operationalized to automatically evaluate models' norm adherence in naturalistic, open-ended settings. Our exploratory analyses suggest that state-of-the-art models frequently violate norms, though violation rates vary by model, interactional context, and country. We further show that violation rates also vary by prompt intent and situational framing. Our taxonomy and demonstrative evaluation pipeline enable nuanced, context-sensitive evaluation of cultural norm adherence in realistic settings.
title Cultural Compass: A Framework for Organizing Societal Norms to Detect Violations in Human-AI Conversations
topic Computers and Society
Artificial Intelligence
Computation and Language
url https://arxiv.org/abs/2601.07973