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| Main Authors: | , , , , , |
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| Format: | Preprint |
| Published: |
2026
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| Subjects: | |
| Online Access: | https://arxiv.org/abs/2601.10033 |
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Table of Contents:
- This paper introduces EmplifAI, a Japanese empathetic dialogue dataset designed to support patients coping with chronic medical conditions. They often experience a wide range of positive and negative emotions (e.g., hope and despair) that shift across different stages of disease management. EmplifAI addresses this complexity by providing situation-based dialogues grounded in 28 fine-grained emotion categories, adapted and validated from the GoEmotions taxonomy. The dataset includes 280 medically contextualized situations and 4125 two-turn dialogues, collected through crowdsourcing and expert review. To evaluate emotional alignment in empathetic dialogues, we assessed model predictions on situation--dialogue pairs using BERTScore across multiple large language models (LLMs), achieving F1 scores of 0.83. Fine-tuning a baseline Japanese LLM (LLM-jp-3.1-13b-instruct4) with EmplifAI resulted in notable improvements in fluency, general empathy, and emotion-specific empathy. Furthermore, we compared the scores assigned by LLM-as-a-Judge and human raters on dialogues generated by multiple LLMs to validate our evaluation pipeline and discuss the insights and potential risks derived from the correlation analysis.