Bounded Minds, Generative Machines: Envisioning Conversational AI that Works with Human Heuristics and Reduces Bias Risk

Fuente: arXiv
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Main Author: Liu, Jiqun
Format: Preprint
Published: 2026
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author Liu, Jiqun
author_facet Liu, Jiqun
contents Conversational AI is rapidly becoming a primary interface for information seeking and decision making, yet most systems still assume idealized users. In practice, human reasoning is bounded by limited attention, uneven knowledge, and reliance on heuristics that are adaptive but bias-prone. This article outlines a research pathway grounded in bounded rationality, and argues that conversational AI should be designed to work with human heuristics rather than against them. It identifies key directions for detecting cognitive vulnerability, supporting judgment under uncertainty, and evaluating conversational systems beyond factual accuracy, toward decision quality and cognitive robustness.
format Preprint
id arxiv_https___arxiv_org_abs_2601_13376
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle Bounded Minds, Generative Machines: Envisioning Conversational AI that Works with Human Heuristics and Reduces Bias Risk
Liu, Jiqun
Emerging Technologies
Artificial Intelligence
Human-Computer Interaction
Conversational AI is rapidly becoming a primary interface for information seeking and decision making, yet most systems still assume idealized users. In practice, human reasoning is bounded by limited attention, uneven knowledge, and reliance on heuristics that are adaptive but bias-prone. This article outlines a research pathway grounded in bounded rationality, and argues that conversational AI should be designed to work with human heuristics rather than against them. It identifies key directions for detecting cognitive vulnerability, supporting judgment under uncertainty, and evaluating conversational systems beyond factual accuracy, toward decision quality and cognitive robustness.
title Bounded Minds, Generative Machines: Envisioning Conversational AI that Works with Human Heuristics and Reduces Bias Risk
topic Emerging Technologies
Artificial Intelligence
Human-Computer Interaction
url https://arxiv.org/abs/2601.13376