Social Robotics for Disabled Students: An Empirical Investigation of Embodiment, Roles and Interaction

Fuente: arXiv
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Auteurs principaux: Markelius, Alva, Doğan, Fethiye Irmak, Bailey, Julie, Laban, Guy, Gibson, Jenny L., Gunes, Hatice
Format: Preprint
Publié: 2025
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author Markelius, Alva
Doğan, Fethiye Irmak
Bailey, Julie
Laban, Guy
Gibson, Jenny L.
Gunes, Hatice
author_facet Markelius, Alva
Doğan, Fethiye Irmak
Bailey, Julie
Laban, Guy
Gibson, Jenny L.
Gunes, Hatice
contents Institutional and social barriers in higher education often prevent students with disabilities from effectively accessing support, including lengthy procedures, insufficient information, and high social-emotional demands. This study empirically explores how disabled students perceive robot-based support, comparing two interaction roles, one information based (signposting) and one disclosure based (sounding board), and two embodiment types (physical robot/disembodied voice agent). Participants assessed these systems across five dimensions: perceived understanding, social energy demands, information access/clarity, task difficulty, and data privacy concerns. The main findings of the study reveal that the physical robot was perceived as more understanding than the voice-only agent, with embodiment significantly shaping perceptions of sociability, animacy, and privacy. We also analyse differences between disability types. These results provide critical insights into the potential of social robots to mitigate accessibility barriers in higher education, while highlighting ethical, social and technical challenges.
format Preprint
id arxiv_https___arxiv_org_abs_2601_15293
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Social Robotics for Disabled Students: An Empirical Investigation of Embodiment, Roles and Interaction
Markelius, Alva
Doğan, Fethiye Irmak
Bailey, Julie
Laban, Guy
Gibson, Jenny L.
Gunes, Hatice
Human-Computer Interaction
Robotics
Institutional and social barriers in higher education often prevent students with disabilities from effectively accessing support, including lengthy procedures, insufficient information, and high social-emotional demands. This study empirically explores how disabled students perceive robot-based support, comparing two interaction roles, one information based (signposting) and one disclosure based (sounding board), and two embodiment types (physical robot/disembodied voice agent). Participants assessed these systems across five dimensions: perceived understanding, social energy demands, information access/clarity, task difficulty, and data privacy concerns. The main findings of the study reveal that the physical robot was perceived as more understanding than the voice-only agent, with embodiment significantly shaping perceptions of sociability, animacy, and privacy. We also analyse differences between disability types. These results provide critical insights into the potential of social robots to mitigate accessibility barriers in higher education, while highlighting ethical, social and technical challenges.
title Social Robotics for Disabled Students: An Empirical Investigation of Embodiment, Roles and Interaction
topic Human-Computer Interaction
Robotics
url https://arxiv.org/abs/2601.15293