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Hauptverfasser: Rupprechter, Nadja, Dienlin, Tobias, Hartmann, Tilo
Format: Preprint
Veröffentlicht: 2026
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Online-Zugang:https://arxiv.org/abs/2601.17351
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author Rupprechter, Nadja
Dienlin, Tobias
Hartmann, Tilo
author_facet Rupprechter, Nadja
Dienlin, Tobias
Hartmann, Tilo
contents For a growing number of people, AI chatbots have become close personal companions. Despite rising scholarly attention, theoretical accounts of how such relationships develop remain fragmented. Existing frameworks address important aspects of the phenomenon, but they rarely treat human-chatbot communication as the central behavior that builds relationships. To address this gap, we propose the AI relationship process (AI-RP) framework. The AI-RP outlines relationship formation as a sequential process. (a) Chatbot characteristics shape users' (b) social perceptions. These perceptions guide (c) communication, and communication produces (d) relational outcomes such as attachment and companionship. The AI-RP introduces a six-features profile characterizing chatbots, a dual-route approach of social perception, a behavioral conceptualization of communication and discusses the foundation and types of artificial relationships. By foregrounding observable communicative behavior, the AI-RP provides a foundation for theory building and empirical research on the social and ethical implications of AI companionship.
format Preprint
id arxiv_https___arxiv_org_abs_2601_17351
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle AI-RP: The AI Relationship Process Framework
Rupprechter, Nadja
Dienlin, Tobias
Hartmann, Tilo
Human-Computer Interaction
For a growing number of people, AI chatbots have become close personal companions. Despite rising scholarly attention, theoretical accounts of how such relationships develop remain fragmented. Existing frameworks address important aspects of the phenomenon, but they rarely treat human-chatbot communication as the central behavior that builds relationships. To address this gap, we propose the AI relationship process (AI-RP) framework. The AI-RP outlines relationship formation as a sequential process. (a) Chatbot characteristics shape users' (b) social perceptions. These perceptions guide (c) communication, and communication produces (d) relational outcomes such as attachment and companionship. The AI-RP introduces a six-features profile characterizing chatbots, a dual-route approach of social perception, a behavioral conceptualization of communication and discusses the foundation and types of artificial relationships. By foregrounding observable communicative behavior, the AI-RP provides a foundation for theory building and empirical research on the social and ethical implications of AI companionship.
title AI-RP: The AI Relationship Process Framework
topic Human-Computer Interaction
url https://arxiv.org/abs/2601.17351