Health-ORSC-Bench: A Benchmark for Measuring Over-Refusal and Safety Completion in Health Context

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Hauptverfasser: Zhang, Zhihao, Huang, Liting, Wu, Guanghao, Nakov, Preslav, Ji, Heng, Naseem, Usman
Format: Preprint
Veröffentlicht: 2026
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author Zhang, Zhihao
Huang, Liting
Wu, Guanghao
Nakov, Preslav
Ji, Heng
Naseem, Usman
author_facet Zhang, Zhihao
Huang, Liting
Wu, Guanghao
Nakov, Preslav
Ji, Heng
Naseem, Usman
contents Safety alignment in Large Language Models is critical for healthcare; however, reliance on binary refusal boundaries often results in \emph{over-refusal} of benign queries or \emph{unsafe compliance} with harmful ones. While existing benchmarks measure these extremes, they fail to evaluate Safe Completion: the model's ability to maximise helpfulness on dual-use or borderline queries by providing safe, high-level guidance without crossing into actionable harm. We introduce \textbf{Health-ORSC-Bench}, the first large-scale benchmark designed to systematically measure \textbf{Over-Refusal} and \textbf{Safe Completion} quality in healthcare. Comprising 31,920 benign boundary prompts across seven health categories (e.g., self-harm, medical misinformation), our framework uses an automated pipeline with human validation to test models at varying levels of intent ambiguity. We evaluate 30 state-of-the-art LLMs, including GPT-5 and Claude-4, revealing a significant tension: safety-optimised models frequently refuse up to 80\% of "Hard" benign prompts, while domain-specific models often sacrifice safety for utility. Our findings demonstrate that model family and size significantly influence calibration: larger frontier models (e.g., GPT-5, Llama-4) exhibit "safety-pessimism" and higher over-refusal than smaller or MoE-based counterparts (e.g., Qwen-3-Next), highlighting that current LLMs struggle to balance refusal and compliance. Health-ORSC-Bench provides a rigorous standard for calibrating the next generation of medical AI assistants toward nuanced, safe, and helpful completions. The code and data will be released upon acceptance. \textcolor{red}{Warning: Some contents may include toxic or undesired contents.}
format Preprint
id arxiv_https___arxiv_org_abs_2601_17642
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle Health-ORSC-Bench: A Benchmark for Measuring Over-Refusal and Safety Completion in Health Context
Zhang, Zhihao
Huang, Liting
Wu, Guanghao
Nakov, Preslav
Ji, Heng
Naseem, Usman
Artificial Intelligence
Safety alignment in Large Language Models is critical for healthcare; however, reliance on binary refusal boundaries often results in \emph{over-refusal} of benign queries or \emph{unsafe compliance} with harmful ones. While existing benchmarks measure these extremes, they fail to evaluate Safe Completion: the model's ability to maximise helpfulness on dual-use or borderline queries by providing safe, high-level guidance without crossing into actionable harm. We introduce \textbf{Health-ORSC-Bench}, the first large-scale benchmark designed to systematically measure \textbf{Over-Refusal} and \textbf{Safe Completion} quality in healthcare. Comprising 31,920 benign boundary prompts across seven health categories (e.g., self-harm, medical misinformation), our framework uses an automated pipeline with human validation to test models at varying levels of intent ambiguity. We evaluate 30 state-of-the-art LLMs, including GPT-5 and Claude-4, revealing a significant tension: safety-optimised models frequently refuse up to 80\% of "Hard" benign prompts, while domain-specific models often sacrifice safety for utility. Our findings demonstrate that model family and size significantly influence calibration: larger frontier models (e.g., GPT-5, Llama-4) exhibit "safety-pessimism" and higher over-refusal than smaller or MoE-based counterparts (e.g., Qwen-3-Next), highlighting that current LLMs struggle to balance refusal and compliance. Health-ORSC-Bench provides a rigorous standard for calibrating the next generation of medical AI assistants toward nuanced, safe, and helpful completions. The code and data will be released upon acceptance. \textcolor{red}{Warning: Some contents may include toxic or undesired contents.}
title Health-ORSC-Bench: A Benchmark for Measuring Over-Refusal and Safety Completion in Health Context
topic Artificial Intelligence
url https://arxiv.org/abs/2601.17642