InterFlow: Designing Unobtrusive AI to Empower Interviewers in Semi-Structured Interviews

Fuente: arXiv
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Auteurs principaux: Wen, Yi, Zhang, Yu, Suresh, Sriram, Lu, Zhicong, Liu, Can, Xia, Meng
Format: Preprint
Publié: 2026
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author Wen, Yi
Zhang, Yu
Suresh, Sriram
Lu, Zhicong
Liu, Can
Xia, Meng
author_facet Wen, Yi
Zhang, Yu
Suresh, Sriram
Lu, Zhicong
Liu, Can
Xia, Meng
contents Semi-structured interviews are a common method in qualitative research. However, conducting high-quality interviews is cognitively demanding and requires strong interviewing skills. To lower this bar, we propose InterFlow, an AI-powered visual scaffold that helps interviewers manage the interview flow and facilitates real-time data sensemaking. The system dynamically adapts the interview script to the ongoing conversation and provides a visual timer to track interview progress and conversational balance. It further supports information capture with three levels of automation: manual entry, AI-assisted summary with user-specified focus, and a co-interview agent that proactively surfaces potential follow-up points. A within-subject user study ($N=12$) indicates that InterFlow reduces interviewers' cognitive load and facilitates the interview process. Based on the user study findings, we provide design implications for unobtrusive and agency-preserving AI assistance under time-sensitive and cognitively-demanding situations.
format Preprint
id arxiv_https___arxiv_org_abs_2602_06396
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle InterFlow: Designing Unobtrusive AI to Empower Interviewers in Semi-Structured Interviews
Wen, Yi
Zhang, Yu
Suresh, Sriram
Lu, Zhicong
Liu, Can
Xia, Meng
Human-Computer Interaction
Semi-structured interviews are a common method in qualitative research. However, conducting high-quality interviews is cognitively demanding and requires strong interviewing skills. To lower this bar, we propose InterFlow, an AI-powered visual scaffold that helps interviewers manage the interview flow and facilitates real-time data sensemaking. The system dynamically adapts the interview script to the ongoing conversation and provides a visual timer to track interview progress and conversational balance. It further supports information capture with three levels of automation: manual entry, AI-assisted summary with user-specified focus, and a co-interview agent that proactively surfaces potential follow-up points. A within-subject user study ($N=12$) indicates that InterFlow reduces interviewers' cognitive load and facilitates the interview process. Based on the user study findings, we provide design implications for unobtrusive and agency-preserving AI assistance under time-sensitive and cognitively-demanding situations.
title InterFlow: Designing Unobtrusive AI to Empower Interviewers in Semi-Structured Interviews
topic Human-Computer Interaction
url https://arxiv.org/abs/2602.06396