"I Can't Keep Up": Accessibility Barriers in Video-Based Learning for Individuals with Borderline Intellectual Functioning

Fuente: arXiv
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Auteurs principaux: Chu, Hyehyun, Kim, Seungju, Zhou, Chen, Hung, Yu-Kai, Yang, Saelyne, Ka, Hyun W., Kim, Juho
Format: Preprint
Publié: 2026
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author Chu, Hyehyun
Kim, Seungju
Zhou, Chen
Hung, Yu-Kai
Yang, Saelyne
Ka, Hyun W.
Kim, Juho
author_facet Chu, Hyehyun
Kim, Seungju
Zhou, Chen
Hung, Yu-Kai
Yang, Saelyne
Ka, Hyun W.
Kim, Juho
contents Video-based learning (VBL) has become a dominant method for learning practical skills, yet accessibility guidelines provide limited guidance for users with cognitive differences. In particular, challenges that individuals with Borderline Intellectual Functioning (BIF) encounter in video-based learning remain largely underexplored, despite VBL's potential to support their learning through features like self-paced viewing and visual demonstration. To address this gap, we conducted a series of studies with BIF individuals and caretakers to comprehensively understand their VBL challenges. Our analysis revealed challenges stemming from misalignment between user cognitive characteristics and video elements (e.g., overwhelmed by pacing and density, difficulty inferring omitted content), and experiential factors intensifying challenges (e.g., low self-efficacy). While participants employed coping strategies such as repetitive viewing to address these challenges, these strategies could not overcome fundamental gaps with video. We further discuss the design implications on both content and UI-level features for BIF and broader groups with cognitive diversities.
format Preprint
id arxiv_https___arxiv_org_abs_2602_08300
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle "I Can't Keep Up": Accessibility Barriers in Video-Based Learning for Individuals with Borderline Intellectual Functioning
Chu, Hyehyun
Kim, Seungju
Zhou, Chen
Hung, Yu-Kai
Yang, Saelyne
Ka, Hyun W.
Kim, Juho
Human-Computer Interaction
Video-based learning (VBL) has become a dominant method for learning practical skills, yet accessibility guidelines provide limited guidance for users with cognitive differences. In particular, challenges that individuals with Borderline Intellectual Functioning (BIF) encounter in video-based learning remain largely underexplored, despite VBL's potential to support their learning through features like self-paced viewing and visual demonstration. To address this gap, we conducted a series of studies with BIF individuals and caretakers to comprehensively understand their VBL challenges. Our analysis revealed challenges stemming from misalignment between user cognitive characteristics and video elements (e.g., overwhelmed by pacing and density, difficulty inferring omitted content), and experiential factors intensifying challenges (e.g., low self-efficacy). While participants employed coping strategies such as repetitive viewing to address these challenges, these strategies could not overcome fundamental gaps with video. We further discuss the design implications on both content and UI-level features for BIF and broader groups with cognitive diversities.
title "I Can't Keep Up": Accessibility Barriers in Video-Based Learning for Individuals with Borderline Intellectual Functioning
topic Human-Computer Interaction
url https://arxiv.org/abs/2602.08300