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Main Authors: Gerard, Juliana, Macleod, Morgan, Norwood, Kelly, Reid, Aisling, Singh, Muskaan
Format: Preprint
Published: 2025
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Online Access:https://arxiv.org/abs/2602.11158
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author Gerard, Juliana
Macleod, Morgan
Norwood, Kelly
Reid, Aisling
Singh, Muskaan
author_facet Gerard, Juliana
Macleod, Morgan
Norwood, Kelly
Reid, Aisling
Singh, Muskaan
contents In this paper, we compare methodological approaches for comparing student and staff perceptions, and ask: how much do these measures vary across different approaches? We focus on the case of AI perceptions, which are generally assessed via a single quantitative or qualitative measure, or with a mixed methods approach that compares two distinct data sources - e.g. a quantitative questionnaire with qualitative comments. To compare different approaches, we collect two forms of qualitative data: standalone comments and structured focus groups. We conduct two analyses for each data source: with a sentiment and stance analysis, we measure overall negativity/positivity of the comments and focus group conversations, respectively. Meanwhile, word clouds from the comments and a thematic analysis of the focus groups provide further detail on the content of this qualitative data - particularly the thematic analysis, which includes both similarities and differences between students and staff. We show that different analyses can produce different results - for a single data source. This variation stems from the construct being evaluated - an overall measure of positivity/negativity can produce a different picture from more detailed content-based analyses. We discuss the implications of this variation for institutional contexts, and for the comparisons from previous studies.
format Preprint
id arxiv_https___arxiv_org_abs_2602_11158
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publishDate 2025
record_format arxiv
spellingShingle Methodological Variation in Studying Staff and Student Perceptions of AI
Gerard, Juliana
Macleod, Morgan
Norwood, Kelly
Reid, Aisling
Singh, Muskaan
Human-Computer Interaction
Artificial Intelligence
Computers and Society
In this paper, we compare methodological approaches for comparing student and staff perceptions, and ask: how much do these measures vary across different approaches? We focus on the case of AI perceptions, which are generally assessed via a single quantitative or qualitative measure, or with a mixed methods approach that compares two distinct data sources - e.g. a quantitative questionnaire with qualitative comments. To compare different approaches, we collect two forms of qualitative data: standalone comments and structured focus groups. We conduct two analyses for each data source: with a sentiment and stance analysis, we measure overall negativity/positivity of the comments and focus group conversations, respectively. Meanwhile, word clouds from the comments and a thematic analysis of the focus groups provide further detail on the content of this qualitative data - particularly the thematic analysis, which includes both similarities and differences between students and staff. We show that different analyses can produce different results - for a single data source. This variation stems from the construct being evaluated - an overall measure of positivity/negativity can produce a different picture from more detailed content-based analyses. We discuss the implications of this variation for institutional contexts, and for the comparisons from previous studies.
title Methodological Variation in Studying Staff and Student Perceptions of AI
topic Human-Computer Interaction
Artificial Intelligence
Computers and Society
url https://arxiv.org/abs/2602.11158